Food-To-Go Bakery Assistant

TN United Kingdom; Skewen; On-site; GBP 20,000 - 24,000; Part time

Job summary

An exciting opportunity awaits you as a Customer Team Member in the Food-To-Go Department. This role is vital in supporting store management and ensuring a positive customer experience. You will assist in maximizing sales through excellent customer service, adhering to food safety standards, and maintaining store operations. Join a forward-thinking company that values its employees and offers a generous benefits package, including a staff discount and wellbeing support. If you're enthusiastic and enjoy working in a fast-paced environment, this position is perfect for you!

Benefits

Generous Staff Discount

Holiday and Maternity Leave

Free Tea & Coffee

Company Pension Scheme

Wellbeing Support

Early Access to Pay

Company Life Insurance

Qualifications

• Previous experience in a similar role and/or industry is preferred.
• Ability to contribute ideas for delivering exceptional customer service.

Responsibilities

• Greeting customers in a friendly and welcoming manner.
• Processing customer purchases efficiently and accurately.
• Checking deliveries and maintaining a clean sales floor.

Skills

Customer Service

Attention to Detail

Cash Handling

Teamwork

Food Safety Standards

Job description

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Customer Team Member/Food-To-Go Bakery Assistant (SPAR 18+), Aberavon, South Wales

Min 14 Hours P/W - possibly more hours when the store needs.

We have an exciting opportunity for a SPAR Customer Team Member in our Food-To-Go Department. As a Customer Team Member at SPAR, you will play a vital role in supporting our store management and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began in 1917 as a counter-service grocery store and has grown into a company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in retail, food service, and wholesale distribution.

Key Tasks/Responsibilities:

Customer Service:

• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries about products and services and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
• Upselling selected products to customers and highlighting multi-buy offers to ensure maximum sales.
• Adhere to all food handling, safety, and sanitation standards when storing, preparing, serving food, and cleaning the department.

Store Operations:

• Checking deliveries, stocking shelves, maintaining a clean and organised sales floor, and rotating stock to ensure freshness and timely expiration dates.
• Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays, and other tasks as required.
• Adhering to all company policies, procedures, and processes.

Key Skills/Knowledge:

• Previous experience in a similar role and/or industry is preferred.
• Reliably follows instructions and procedures with excellent attention to detail.
• Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
• Experience of using a ‘Challenge 25’ policy is desirable.
• Keen and enthusiastic approach to working both in a team and independently.
• Previous cash handling experience is preferred but not essential.

What's in it for you?

• Excellent benefits package including:
• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
• Develop your skills and capability in a highly supportive and diverse culture.
• Gain hands-on experience in a high-volume, fast-paced convenience store.
• Generous staff discount in all our SPAR stores (excluding Alcohol & Cigarettes).
• Proactive promotion of internal candidates.
• Free Tea & Coffee.
• Early access to your pay through ‘EarlyPay’.
• 24/7 access to your payslips and rotas via HR/Payroll portal.
• Wellbeing support – access to emotional support, counselling, legal, and financial advice.
• Company Pension Scheme.
• Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.