Food-To-Go Bakery Assistant

TN United Kingdom; Rother; On-site; GBP 20,000 - 24,000; Part time

Job summary

An established industry player is looking for a dynamic Customer Team Member to join their Food-To-Go Department. This exciting role involves providing exceptional customer service, managing stock, and ensuring a welcoming environment for shoppers. With a commitment to quality and community, you will play a key role in enhancing the customer experience and driving sales. The company offers excellent benefits, including generous staff discounts and opportunities for skill development. If you're enthusiastic about retail and enjoy working in a fast-paced environment, this position is perfect for you.

Benefits

Generous staff discount

Holiday pay exceeding statutory entitlements

Wellbeing support

Company pension scheme

Free tea and coffee

Early access to pay through EarlyPay

Company life insurance

Qualifications

• Experience in a similar role is preferred.
• Ability to follow instructions and procedures reliably.

Responsibilities

• Greeting customers and processing purchases efficiently.
• Managing stock and maintaining a clean sales floor.

Skills

Customer Service

Attention to Detail

Cash Handling

Teamwork

Compliance Understanding

Education

Experience in Retail

Job description

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Customer Team Member/Food-To-Go Bakery Assistant (SPAR 18+), Elstead, Surrey

Min 17 Hours P/W - possibly more hours when the store needs.

We have an exciting opportunity for a SPAR Customer Team Member in our Food-To-Go Department. As a Customer Team Member at SPAR, you will play a vital role in supporting our store management and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began in 1917 as a counter-service grocery store and has grown into a company that now owns 260 SPAR convenience stores and employs over 7,000 people, with a turnover of £1.3 billion. As one of the UK’s largest convenience retailers, we are always seeking innovative ways to create a point of difference. Food and drink are our lifeblood, and today our business has multiple divisions specialising in retail, food service, and wholesale distribution.

Key Tasks/Responsibilities:

Customer Service:

• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries about products and services and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
• Upselling selected products and highlighting multi-buy offers to ensure maximum sales.
• Adhering to all food handling, safety, and sanitation standards when storing, preparing, and serving food, and cleaning the department.

Store Operations:

• Managing stock: checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
• Completing additional tasks such as date checking, stock and gap checking, price changes, promotional displays, and other duties as required.
• Following all company policies, procedures, and processes.

Key Skills/Knowledge:

• Previous experience in a similar role or industry is preferred.
• Reliably following instructions and procedures with excellent attention to detail.
• Understanding legislative responsibilities in a retail environment and assisting with compliance.
• Contributing ideas for delivering exceptional customer service and driving the business forward.
• Experience with ‘Challenge 25’ policy is desirable.
• Keen and enthusiastic approach to working both independently and as part of a team.
• Previous cash handling experience is preferred but not essential.

What’s in it for you?

• Excellent benefits, including holiday, maternity, and paternity leave and pay exceeding statutory entitlements.
• Opportunities to develop your skills in a supportive, diverse culture.
• Hands-on experience in a high-volume, fast-paced convenience store.
• Generous staff discount (excluding alcohol and cigarettes).
• Promotion of internal candidates.
• Free tea and coffee.
• Early access to your pay through ‘EarlyPay’.
• Access to payslips and rotas via HR/Payroll portal 24/7.
• Wellbeing support including emotional, legal, and financial advice.
• Company pension scheme.
• Company life insurance: 1x annual salary, and 6x with pension scheme.