Food Team Leader

Lincolnshire Co-op; Saltburn by the Sea; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading co-operative business is seeking a Team Leader who will play a pivotal role in store operations, enhancing customer service and maintaining high standards. The ideal candidate will demonstrate excellent leadership qualities, manage a dedicated team, and oversee inventory processes. In addition to contributing to a supportive workplace culture, the role includes a variety of responsibilities from stock management to team support.

Benefits

30 days annual leave

Pension scheme with employer contributions

Colleague discount rates

Annual discretionary bonuses

Advance working schedule

Free tea and coffee provisions

Qualifications

• Experience in leading and inspiring a team is preferred but not essential.
• Ability to build relationships with colleagues is important.
• Demonstrates a passion for customer service.

Responsibilities

• Lead and inspire team members to meet store performance goals.
• Manage inventory freshness and stock control.
• Support colleagues with scheduling and people management activities.

Skills

Leadership

Customer Service

Team Building

Inventory Management

Job description

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Our food stores and their teams are at the heart of many local communities, and every great team needs dependable leadership.From motivating the team and delegating tasks, to rolling up your sleeves and getting stuck in, our Team Leaders help our stores to deliver great results and maintain high standards every day.

As a Team Leader, you’ll be at the forefront of our business. Leading by example, you’ll help to set a pace that inspires your team to get involved and share ideas that keep your store at its best for our customers. You’ll be helping the Store Manager with day to day operation, supporting your colleagues to provide excellent customer service, and making sure that the store is ship-shape and presentable for your local community. Wide-ranging and varied, you will carry out tasks such as:

• Keeping on top of produce freshness, inventory, and stock management, as well as cash processes
• Date monitoring and price checking activities, keeping stock loss at a minimum and making sure all reductions are visible
• Maintaining consistent stock control by performing stock takes and gap checks
• Supporting your colleagues through people management activities (such as managing holiday requests and colleague scheduling), alongside the Store Manager.

As a keyholder, you’ll be responsible for opening and closing the store and we’ll look to you to ensure it is always safe and secure. Therefore, flexibility is key as there will be a requirement to work evenings and weekends.

About You

Due to the fast-paced and energized nature of our stores, our Team Leaders need to work with enthusiasm, pace, and initiative. You’ll be a role model and point of contact for the team, demonstrating the standards and behaviours that you want to see in your colleagues. You’ll need to show us:

• Previous experience of leading and inspiring a sizable team, although this isn’t essential as full training will be provided.
• An abilityto build relationships with colleagues to create the foundation for getting jobs done by celebrating success.
• A genuine passion and care for customers and their experience in store, demonstrating excellent customer service in any situation.
• A reliable and dependable manner alongside being an engaged brand ambassador.
• That you can help us achieve our purpose by being inspiring, helpful, and trustworthy!

You’ll need to be over 18 years old to be a Team Leader, as you’ll need to authorise age-related sales.

In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including:

• 30 days annual leave (including bank holidays) (pro-rata)
• Pension scheme (with up to 12% employer contributions)
• Generous colleague discount rates across our family of businesses
• Annual discretionary colleague bonuses to reward you for your hard work
• Working schedules that are available four weeks in advance, giving you time to plan around your shifts
• Free tea and coffee provisions for all colleagues during rest breaks at work