Food Supply Chain Operations

WTA Group; Manchester; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading logistics company in Manchester seeks a logistics manager to oversee supply chain operations for key food clients. This hybrid role involves managing customs declarations, providing client updates, and ensuring service excellence. Candidates should have a strong background in multimodal logistics and excellent problem-solving skills. Competitive salary and benefits package offered.

Benefits

Competitive salary DOE

Company profit sharing bonus

Pension 5% contribution

Life assurance

Income Protection insurance

Full training pathway

Employee Assistance Program

Qualifications

• Comprehensive understanding of client and operational requirements.
• Knowledge of the food industry is essential.
• Experience in multimodal logistics including ocean, air, and road freight.

Responsibilities

• Manage full supply chain for key food clients.
• Execute operational bookings and customs declarations.
• Provide daily updates to key clients.
• Issue monthly invoices and reports.

Skills

Customer service skills

Operational excellence

Data analysis

Time management

Problem-solving

Communication skills

Tools

Cargowise

Job description

Who are we?

WTA Group is an international logistics company, on a fast growth trajectory. We support companies of all sizes and from all industries with their own growth strategies, by supporting their logistics. This includes the importing of materials and the exporting of products internationally.

WTA Group are over 100 years old, and customers and employees both remain loyal to the group with over 50% have worked with us for over ten years. This is evidence that people are at the heart of our business, and our reputation for customer service across the globe is second to none.

Key Role and Responsibilities:

• Manage the full supply chain for key food clients in a multi modal environment.
• Executing operational bookings efficiently and professionally using our Best in Class approach.
• Ensure full Customs declarations & management of DDP requirements are delivered, including handling of VET certificates and dealing with clearance agent at destination.
• Keep key food client up to date throughout which can include multiple updates throughout each day.
• Issuing monthly invoices and back-up reports.
• Complete other duties within the scope, spirit and purpose of the job, as requested.
• Always represent and act in the best interest of the company, the shareholders and the employees
• Work in accordance with the company values to maintain a positive environment with all teams across all departments.

Experience:

• Have a comprehensive understanding and working knowledge of client and operational requirements to ensure service excellence standards are met and exceeded.
• Knowledge of the Food industry.
• Experience with Cargowise is desirable, although not essential.
• Strong multimodal experience – ocean imports/exports, air freight & road freight.

Skills:

• Empathy & attentive customer service skills.
• Delivering positive service to the clients at all times.
• Competency in delivering operational excellence.
• Working knowledge of data analysis and performance/operation metrics.
• KPI reporting on required operational standards.
• Self motivated and work well in a team
• Clear communication skills with colleagues and clients.
• Good time management and organisational skills.
• Enjoy problem solving.
• Willingness to learn.

Location: Hybrid with 3 days at our Manchester Head Office.

Company Benefits:

• Competitive salary DOE
• Company profit sharing bonus
• Pension 5% contribution
• Life assurance
• Income Protection insurance
• Full training pathway
• Employee Assistance Program
• And many more...

Recruiters and agencies, please do not reach out to us about this post. We will be working with our list of recruiters we already have.