Food Service Supervisor: Lead Café Operations & Team

Compass Group Canada (Beaver) Ltd.; Chertsey; On-site; CAD 42,000 - 60,000; Full time

Job summary

Compass Group Canada (Beaver) Ltd. is seeking a Food Service Supervisor to assist Shift Managers in overseeing multiple food service units and to supervise the production of menu items, schedule staff, and hire/train employees.

You will ensure QA, OHSA, WHMIS, and HACCP compliance, lead workplace inspections, and report incidents to head office, while fostering positive communication with café patrons.

Qualifications

• Minimum of one year in operational food service management.
• FoodSafe Level 1 Certification required.
• Strong health and safety knowledge and training.
• Knowledge of food service catering.
• Proven supervisory and leadership capabilities.
• Experience with employee relations in a unionized environment is a plus.
• Excellent customer service and communication skills.
• Proficiency with Microsoft Office.

Responsibilities

• Assist Shift Managers to supervise multiple food service units.
• Supervise production, ensure cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labor relation issues, track and produce reports on weekly inventories, sales revenue, labor and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure HACCP standards are followed in the food preparation process.

Skills

Operations management

Food service catering knowledge

Supervisory skills

Customer service

Communication skills

Microsoft Office knowledge

Health & safety knowledge

Unionized environment experience

Education

FoodSafe Level 1 Certification

Tools

Microsoft Office

Job description

Compass Group Canada (Beaver) Ltd. is seeking a Food Service Supervisor to assist Shift Managers in overseeing multiple food service units and to supervise the production of menu items, schedule staff, and hire/train employees.

You will ensure QA, OHSA, WHMIS, and HACCP compliance, lead workplace inspections, and report incidents to head office, while fostering positive communication with café patrons.