Cafe Supervisor

One Retail; Newcastle upon Tyne; On-site; GBP 12,000 - 17,000; Part time

Job summary

Compass Group UK&I, a major hospitality employer, is hiring a part-time Cafe Supervisor in Newcastle upon Tyne to help run daily cafe operations. The role involves leading a frontline team, ensuring quality service and food safety, and supporting stock control and rotas.

With 25 hours per week, the role offers training, progression, and the chance to develop skills within a large nationwide brand. You'll work in a busy environment, deliver excellent customer service, and help maintain a

Qualifications

• Experience supervising frontline teams in a similar environment.
• Strong communication and customer service focus.
• Team player with a can-do attitude.
• Ability to work under pressure while keeping a positive attitude.

Responsibilities

• Check and store deliveries promptly and correctly.
• Supervise the team and foster a welcoming, supportive environment.
• Act as a responsible key holder.
• Assist with weekly bookwork and other duties as needed.
• Create weekly rotas following management guidance.
• Place orders to maintain stock levels.
• Delegate tasks and keep the team proactive.
• Comply with food handling and hygiene standards.
• Follow health and safety regulations.

Skills

Supervising frontline teams

Customer service

Communication skills

Team player

Job description

We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 25 hours per week.

As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I:

Your Key Responsibilities May Include

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Cafe Supervisor Will

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on great Customer Service
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2010/45047001/52841066/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!