Food Service Supervisor

Blue Octopus; York; On-site; GBP 12,000 - 18,000; Part time

Job summary

A leading organization in York is seeking a part-time Food Service Supervisor to manage the front of house at the Folk Hall Café. This role involves overseeing café operations, developing events, and building strong customer relationships. Ideal candidates should possess a Level 2 Food Safety qualification and have experience in a supervisory role within a catering environment, with a passion for excellent customer service.

Qualifications

• Experience in a supervisory role within a café or catering environment is beneficial.
• Ability to motivate and inspire a team naturally.
• Passion for great food and customer service.

Responsibilities

• Responsible for front of house at Folk Hall Café with vibrant café counter service.
• Assist operational management of catering services.
• Develop event provision and increase footfall creatively.

Skills

Customer Service

Team Leadership

Food Safety

Creativity

Education

Level 2 Food Safety Qualification

Job description

Permanent, Part-Time (30 hours per week)

*Please note that we do not currently offer any Tier 2 sponsorship*

About the role

Here at Joseph Rowntree Housing Trust, we’re looking for an enthusiastic and creative team leader to develop our business through excellent food service.

As our Food Service Supervisor, you’ll be responsible for the front of house at the Folk Hall Café in York. The café provides a wide variety of freshly prepared, high-quality menu items in our busy food outlet, open 6 days a week, alongside a developing events space.

In this role, you’ll assist the operational management of the catering services in the Folk Hall with vibrant café counter service and a busy conference and event space. Building strong relationships with all of our stakeholders including residents, staff, the public, and the wider JRHT community is a huge part of the role.

About you

You’ll be looking for a challenge in a role that gives you some autonomy to develop the event provision within the café as well as the ability to be creative with interesting ideas to increase footfall. Obsessive about great food and customer service, you’ll ideally possess a minimum Level 2 Food Safety qualification and demonstrate progressive success in your supervisory career.

Experience of leading and developing a team in a similar environment would be beneficial. Motivating and inspiring others will come naturally to you, and you’ll be able to show us a passion for customer service. Above all, a can-do attitude to the role. We never say no!

If you have this desire and a drive to succeed, then we would love to hear from you.

Our core priority

JRHT strives to be a housing association that is sustainable and engaging, providing high-quality and continuously improving services and decent affordable homes in well-managed communities prioritising those in greatest need.

How to apply

To apply, please complete the online application.

Closing date for applications

is Friday 11th July 2025.

Please note that we will be shortlisting and interviewing on an ongoing basis and reserve the right to bring the closing date forward should enough quality applications be received.

Additional Information

We are a values-driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care, and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.

Our commitment to Equality, Diversity, and Inclusion

At JRHT, we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status, or socioeconomic background. We positively encourage applications from people with experience of living in poverty.

As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.

We are a Disability Confident Employer. This means that we are committed to the recruitment, progression, and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.