Food Service Supervisor

Luminate Education Group / Business Support; Leeds; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Annual leave

Pension schemes

CPD opportunities

Hybrid work opportunities

Travel discounts

Flexible working

Onsite staff benefits

Job summary

Leeds City College is seeking a Food Service Supervisor to join the catering team at Leeds Conservatoire Campus. You will support the Catering Manager to ensure high standards of customer service, food quality, health and safety, and smooth daily operations.

Some evenings and weekend work are required. Actual salary for 32.5 hours per week starts from £23,009 with progression to £23,588 per annum, with benefits and hybrid working opportunities.

Qualifications

• Food Hygiene Certificate and a good understanding of food safety and hygiene standards.
• Experience in catering and hospitality, with the ability to work effectively in a busy environment.
• Able to organise and support colleagues, communicate clearly and work well as part of a team.
• Friendly and professional approach to customer service, with experience using tills, handling payments and promoting products.
• Reliable and adaptable, with the ability to use initiative, solve problems and maintain high standards when working under pressure.

Responsibilities

• Deliver a consistently excellent customer service across retail catering, hospitality and licensed bar operations, ensuring customer needs are met and expectations are exceeded.
• Assist the Catering Manager in delivering a smooth and efficient catering services day to day, events and performances, taking responsibility as the lead on shift when required.
• Supervise, guide and support catering staff, allocating duties, monitoring performance and contributing to induction, training and development.
• Maintain operational standards including food safety, allergen compliance, hygiene, health and safety, stock control, EPOS, cash handling and accurate record keeping.
• Support hospitality events and service improvement initiatives, maintaining attractive retail displays, product availability and positive relationships with students, staff, visitors and external clients while upholding Group policies.

Skills

Food Hygiene Certificate

Customer service

Teamwork

Tills & payments

Job description

The following content displays a map of the jobs location - Leeds

Commencing at £26,195 with progression to £26,855 pro rata, per annum

Working Hours:

32.5

City/Town:

Leeds

Closing Date:

01/10/2026

Job Category:

Food Services

Group Member:

Luminate Education Group / Business Support

Campus:

The group offers a range of excellent benefits, including:

• Annual leave:
• Curriculum and Management: 44 days plus bank holidays
• Curriculum support and business support: 39 days plus bank holidays
• Pension schemes with generous employer contributions:
• Teachers' Pension Scheme
• Local Government Pension Scheme
• People's Pension Scheme
• CPD opportunities:
• Annual staff conference plus 2 additional staff development days.
• Qualifications including PGCE, Apprenticeships, Leadership and Management courses.
• Employee wellbeing initiatives:
• Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
• Travel and commuting:
• Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
• Flexible and hybrid working opportunities:
• Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.

About the Role

Leeds City College are looking for a Food Service Supervisor to join our catering team and support the Catering Manager in delivering an excellent service. You will play an important role in ensuring high standards of customer service, food quality, health and safety, and smooth day-to-day operations.

You will provide guidance and support to the catering team, help maintain accurate records and administrative processes, and contribute to the successful delivery of catering services and events. The role offers a varied and rewarding working environment, with some evening and weekend work required to meet the needs of the service.

Based at our Leeds Conservatoire Campus, a leading specialist higher education institution based in the heart of Leeds city centre, with a vibrant community focused on music, performing arts and creative disciplines.

*Actual salary for 32.5 hours per week commencing from £23,009 with progression to £23,588 per annum.

ends where required.

What You Will Do

• Deliver a consistently excellent customer service across retail catering, hospitality and licensed bar operations, ensuring customer needs are met and expectations are exceeded.

Assist the Catering Manager in delivering a smooth and efficient catering services day to day, events and performances, taking responsibility as the lead on shift when required.

• Supervise, guide and support catering staff, allocating duties, monitoring performance and contributing to induction, training and development.
• Maintain operational standards including food safety, allergen compliance, hygiene, health and safety, stock control, EPOS, cash handling and accurate record keeping.
• Support hospitality events and service improvement initiatives, maintaining attractive retail displays, product availability and positive relationships with students, staff, visitors and external clients while upholding Group policies.

About You

Food Hygiene Certificate and a good understanding of food safety and hygiene standards.

Experience in cateringand hospitality, withthe ability towork effectively ina busy environment.

Able to organiseand support colleagues, communicate clearly andwork well aspartof ateam.

Friendlyand professional approachto customer service, with experience usingtills, handling paymentsand promoting products.

Reliable and adaptable, with the ability to use initiative, solve problems and maintain high standards when working under pressure.

About Us

Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people’s lives through genuinely transformative education and training.

We offer a wide range of job vacancies across our business support functions-Finance, Human Resources, ITSS,Marketing, Communications, Executive Support, Estatesand Food Services. Our large size and diverse range of member organisations means there are always exciting opportunities to progress.

As an education provider, we are committed to lifelong learning and investing in our workforce, and you’ll have access to a broad variety of training and professional development designed to help you continually develop and grow.

Luminate Education Group consists of; Harrogate College, Keighley College, Leeds City College, Leeds Sixth Form College, Pudsey Sixth Form College, Leeds Conservatoire and University Centre Leeds.

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection with children.

EQUALITY, DIVERSITY AND INCLUSION

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity.

Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.

RECRUITMENT AGENCIES

We do not accept unsolicited CV's and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.