Food Service Assistant

Sodexo Group; Stoke-on-Trent; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading services company in Stoke-on-Trent is seeking a Food Service Assistant to help prepare and serve nutritious meals at Royal Stoke University Hospital. You will be responsible for maintaining hygiene in kitchen areas and delivering excellent customer service. Candidates should have food safety knowledge and experience in a fast-paced environment. This position offers flexible hours and a competitive salary.

Benefits

Mental health and wellbeing resources

Employee Assistance Programme

Free health & wellbeing app

Discounts on high street brands

Retirement savings plan

Training and protective uniform provided

Cycle to Work scheme

Qualifications

• Experience in fast paced, customer-facing food/retail business is essential.
• Basic food-handling knowledge and hygiene awareness required.

Responsibilities

• Assist with the setup and serving of hot and cold meals.
• Clean and sanitise kitchen equipment and work areas.
• Follow recipes and product instructions for meal consistency.
• Break down and clean stations at the end of meal service.

Skills

Customer service skills

Knowledge of food hygiene

Teamwork

Education

Level 2 Food Safety certification

Job description

Healthy outcomes start with positive patient experiences.

• 37.5 hours/ Any 5 days out of 7/ Hours between 07:30 - 21:30
• Blue Light Card / Sodexo Rewards
• 20 days holiday per year + Bank holidays
• Location is Royal Stoke University Hospital, Hilton road, Stoke on Trent, ST4 6QG

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: ST4 6QG

Please take the time to read the attached job description

Job Introduction

This job puts good food on the table.

As a Food Service Assistant at Sodexo in Royal Stoke Hospital, you’ll play an important part in preparing and serving nutritious, comforting meals that support patient recovery and wellbeing. You’ll also help maintain a clean, safe environment in the kitchen and dining areas.With a cheerful attitude and great customer service, your presence can make a real difference in someone’s day. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your way.

What you’ll do:

• Assist with the setup and serving of hot and cold meals from counters and steam tables
• Clean and sanitise kitchen equipment and work areas to maintain hygiene standards
• Follow recipes and product instructions to ensure meal consistency and quality
• Break down and clean stations at the end of meal service
• Maintain Allergen and safety knowledge at all times

What you bring:

• A passion for delivering tasty, nutritious food with care
• Experience in fast paced, customer facing food/ retail business
• A friendly, professional attitude and respect for patients, visitors, and colleagues
• Basic food-handling knowledge and hygiene awareness, Level 2 Food Safety is preferable
• The ability to stay on your feet and work efficiently during busy service periods
• Good team player and able to work under pressure

What we offer:

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

Salary £10.45 - £12.60 per hour plus Sodexo Benefits