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Join a leading NHS Trust as part of the Ward Team, providing high-quality meal and beverage services to patients while maintaining cleanliness in the hospital environment. This role requires strong communication skills and a commitment to patient care, making a significant impact on patient satisfaction and well-being.
You will be required to work as a key member of the Ward Team to develop and maintain the patient environment. Your responsibilities include providing high-quality, courteous beverage and meal service to meet patient needs, as well as carrying out cleaning and related duties to support hotel services.
Customer Care & Communication
Work collaboratively as part of a team, communicating politely and positively with colleagues, Trust staff, patients, and the public. Handle initial customer complaints and demonstrate commitment to the department and the Trust. Guide new staff regarding department/ward layout and routines.
Catering
Assist in preparing patient food services, ensuring all food is prepared safely and hygienically. Main tasks include:
Cleaning
Provide comprehensive cleaning services within the hospital, planning workload independently in accordance with work schedules and activity levels.
MFT is one of the largest NHS Trusts in England with a turnover exceeding £3bn. We serve over 1 million patients annually across Manchester, Trafford, and beyond, fostering collaborative working and transformation. Our organization is digitally advanced, featuring systems like Hive, our Electronic Patient Record launched in September 2022. We are a major academic research and education center, committed to sustainability through our Green Plan. We promote a culture of inclusion, equal opportunities, and staff wellbeing. For further details or informal visits, contact: Selina Rose, Service Manager, email: Selina.rose@sodexo.com