Food Service Assistant

Thomas Franks Ltd.; Maidenhead; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking catering company as a Food Service Assistant, where you will play a vital role in preparing and serving fresh food to students in a vibrant school environment. This position offers a unique opportunity to work in a supportive team, ensuring high standards of hygiene and customer service. With a focus on individual growth and development, you will enjoy various benefits, including free meals on duty and a cycle-to-work scheme. If you are passionate about food and customer service, this role is perfect for you!

Benefits

Free meals on duty

Wider wallet scheme

Enhanced maternity leave

Cycle to work scheme

Recommend a friend bonus

Employee assistance programme

Workplace pension

Excellent career progression

Team & company social events

Unrivalled individual training and development

Qualifications

• Experience in a busy kitchen environment is preferred.
• Ability to work with fresh food and prepare salads and sandwiches.

Responsibilities

• Prepare food for service following hygiene and safety practices.
• Ensure the kitchen is kept clean and tidy.
• Interact with customers and acknowledge their needs.

Skills

Food Preparation

Customer Service

Teamwork

Hygiene Practices

Adaptability

Education

Food Hygiene Certificate

Job description

A co-educational day and boarding school for students aged 11 to 19 years in Holyport, Berkshire. Catering for 700 students and teachers daily. We offer a core feeding of breakfast, lunch, supper, morning snack and afternoon snack with small amounts of hospitality daily. This is a term-time plus contract working 38 weeks per year plus Easter and summer school. This is a 7-day operation so working pattern will be 5 days out of 7. Additional benefit to this location is free parking on site.

We are looking for a motivated Food Service Assistant to join our team at one of our prestigious locations in Holyport.

Days: Saturdays and Sundays - 9-6.30pm, term time contract

Role requirements (Task & Responsibilities):

• Prepare food for service, following good hygiene and safety practices and to the standard specified.
• Ensure the kitchen is left clean and tidy to the required standard of the Chef Manager or to the Hygiene standards set by the company / Client.
• Clear, clean and store away any food, beverage or equipment required for special functions.
• Restock and replenish stocks and consumables as required during service periods, to achieve optimum customer service delivery.
• Operate cleaning, dishwashing equipment. Properly clean and store equipment, service, preparation and storage areas.
• Complete all / any necessary cleaning/hygiene duties.
• Interact and acknowledge all customers and client staff

General Responsibilities:

• Ensure attendance to all staff meetings as required
• Ensure that all policies and procedural requirements of both legislation and company are adhered to in order to promote a professional and flexible approach at all times.
• Ensure that the correct uniform is worn neatly and cleanly at all times.
• Ensure all necessary checks are carried out in the service and associated areas for food temperatures.
• Carry out all reasonable request of the management.
• Be conscientious with regard to Health & Safety and report any hazards to the manager.
• Key personal skills and attributes
• Previous experience of working within a busy kitchen environment (preferred)
• Someone who enjoys working with fresh food and is prepared to support with the preparation of salads, sandwiches etc.
• Previous experience of serving customers within a catering establishment (preferred)
• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.

Knowledge / competencies:

• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.