Food Service Assistant

Sodexo; Birmingham; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Mental health resources

Employee Assistance Programme

24/7 virtual GP access

Discounts on high street brands

Salary finance tools

Retirement savings plan and life保险

Full training and protective uniform

Learning and development opportunities

Cycle to Work scheme

Flexible working

Competitive pay

Job summary

Sodexo is hiring a Food Service Assistant at Birmingham Children’s Hospital. You will prepare and serve quality food, create a welcoming customer experience, and ensure high standards of food safety and hygiene. The role involves working with a friendly team in a fast-paced environment.

Key responsibilities include daily food prep, stock handling, till operations, and adherence to Sodexo hygiene policies. No prior exposure required, but Level 2 Food Safety is preferable and a positive, proactive

Qualifications

• Experience in food preparation and service in a fast-paced environment.
• Experience in a fast-paced customer facing food/retail business.
• Level 2 Food Safety is preferable.
• Good literacy and numeracy required.
• Excellent communication and interpersonal skills.

Responsibilities

• Support preparation of retail and food produce for daily service in line with specification.
• Food storage and prep in line with Sodexo standards.
• Maintain a safe working environment for staff and customers.
• Maintain personal hygiene and uniform standards per policy.
• Deliver high standards of customer service and capture feedback/survey results.
• Operate and declare till daily, recording revenue.
• Attend monthly Sodexo training and competency checks.
• Maintain stock rotation and minimise waste.

Skills

Food service experience

Fast-paced customer facing

Literacy & numeracy

Interpersonal skills

Time management

Work under pressure

Learning mindset

Team player

Education

Level 2 Food Safety

Job description

The following content displays a map of the jobs location - Birmingham

• Location is Birmingham Woman's and Children's Hospital, Steelhouse Lane, Birmingham, B4 6NH

Please take the time to read the attached job description

Are you passionate about delivering great customer service and enjoy working in a fast paced food and retail environment?

We are looking for a friendly, reliable, and enthusiasticFood Service Assistant to join our team at Birmingham Children's Hospital. In this rewarding role, you will play an important part in preparing and serving high quality food, creating a welcoming experience for customers, and maintaining the highest standards of food safety and hygiene.

If you thrive as part of a team, enjoy interacting with people, and take pride in delivering excellent service, we'd love to hear from you.

What you’ll do:

• Support preparation of retail and food produce for daily service in line with specification
• Food storage and prep complying with Sodexo standards
• Maintain a safe working environment for staff and quests
• Maintain personal hygiene and uniform standards in line with Sodexo personal hygiene policy
• Deliver high standards of customer service standards, ensuring feedback and survey results
• Operation and Declaration of the till daily capturing all revenue
• Attend monthly Sodexo Great Training Program, annual appraisals and competency checks
• Maintain stock rotation in all store locations, minimising risk of waste or spoilage

What you bring:

• Previous food preparation and service experience
• Previous experience in a fast paced customer facing food/retail business
• Level 2 Food Safety preferable
• Good standard of literacy and numeracy
• Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels
• Good time management and organisational skills
• Ability to work well under pressure
• Positive approach to learning in role and identifying own training needs as appropriate
• Self motivatedAbility to work effectively as part of a team

What we offer:

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice and personal support)
• Free health and wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme and volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of Onsite Food and FM Services, Benefits and Rewards Services and Personal and Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents and Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Sodexo Disability, Ability network, So Together, Generations and Origins.