Food Safety Manager

JR United Kingdom; Hounslow; On-site; GBP 45,000 - 65,000; Full time

Job summary

A global leader in airport hospitality is seeking a qualified food safety manager in Hounslow. The role demands at least 10 years of management experience and a master's degree in microbiology or a related field. Responsibilities include implementing SOPs for food safety, leading audits, and maintaining compliance with ISO 22000 standards. The ideal candidate will possess strong training skills and a commitment to excellence in customer service.

Qualifications

• Minimum 10 years' management experience in an international hotel chain or airline food catering.
• Certifications or accreditation recognized in the UK.
• Experience with ISO 22000 and HACCP standards.

Responsibilities

• Create SOPs for Food Safety Management in accordance with ISO 22000.
• Lead internal and coordinate external audits to ensure high scores.
• Establish audit requirements for ISO 22000 compliance.

Skills

Management experience in hospitality

Understanding of HACCP implementation

Strong training and coaching skills

Data-driven mindset

Proficiency in Microsoft Word and Excel

Education

Master’s degree in microbiology or related field

Bachelor’s degree in food science and/or technology

Job description

Social network you want to login/join with:

As the global leader in airport hospitality, we have revolutionized the airport experience to meet travelers’ needs, before they have even arrived. Our multiple award-winning, integrated, 360° airport services are a guiding light for those seeking to simplify, empower their journey, and enrich their airport experience.

In Plaza Premium Group, you will work with colleagues from all parts of the world for a truly global experience. To be a part of the #PPGFamily, you do not need to be from this industry, but you do need to be passionate.

Our promise to you:

- We will respect and value your background and perspectives

- We will work together with integrity

- We will share our incredible pride for our job, company and industry

What we ask of you:

- Bring passion to all that you do

- Listen, move fast and think innovatively

- Speak up, have ideas and share them

- Believe in customer service, and treating every person with kindness

Who are we:

Plaza Premium Group is found where travellers’ paths cross. Established in Hong Kong in 1998 by Founder and CEO Song Hoi-see, we pioneered the world’s first independent airport lounge concept, aiming to make airport lounges accessible to more travelers. Today, we operate the world’s largest network of international airport lounges and award-winning airport hospitality experiences. We have the power and experience to make every airport travel experience memorable for your brand and business.

From the joy of arrival to the wave of goodbye, we’ll light the way.

JOB RESPONSIBILITIES

1. Create SOPs for Food Safety Management in accordance with ISO 22000
2. Liaise with support departments to implement SOPs through mentoring, training, and evaluating colleagues
3. Lead internal and coordinate external audits to ensure high scores
4. Establish audit requirements to ensure ISO 22000 compliance
5. Lead risk assessments, gap analysis, and risk management
6. Maintain Hygiene Operating Manual and related documentation
7. Manage Food Safety Management System (FSMS) programs
8. Foster a positive food safety, health, and hygiene culture across units
9. Identify hazards and risks using ISO 22000 and HACCP methodologies
10. Serve as liaison and advisor with relevant departments and external parties
11. Support HACCP accreditation efforts at relevant sites
12. Manage stakeholder relationships and risk management processes
13. Develop corrective actions and ensure compliance with business units
14. Create training materials and ensure training records are maintained
15. Prepare documentation for ISO or HACCP quality audits
16. Report structural deficiencies related to food safety and hygiene
17. Manage pest control systems effectively
18. Review and address food complaints
19. Lead preventive maintenance schedules with facilities management

JOB REQUIREMENTS

1. Minimum 10 years’ management experience in an international hotel chain or airline food catering at managerial level
2. Master’s degree in microbiology or a related field
3. Certifications or accreditation recognized in the UK
4. Experience with ISO 22000 and HACCP standards
5. Pre-opening or new project management experience
6. Bachelor’s degree in food science and/or food technology
7. Understanding of HACCP implementation and execution
8. Strong training, coaching, and online learning skills
9. Proficiency in Microsoft Word and Excel; analytical and data-driven mindset
10. Ability to set clear directions, organize work efficiently, and communicate effectively with colleagues