Food Runner

Dishoom; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned hospitality company in Manchester is seeking a dynamic Food Runner to join their team. This role requires delivering food and drinks to guests while ensuring a smooth shift experience. Ideal candidates will be energetic, helpful, and willing to learn about food and drink. The position offers competitive hourly pay, a friendly team environment, and a commitment to diversity and inclusion.

Benefits

Free team meals

£14-£14.50 per hour

Access to wellness programs

Monthly fitness sessions

Regular team events

Qualifications

• Previous work experience in any role preferred.
• Willingness to learn about food, drink, and customer service.

Responsibilities

• Deliver food and drink to guests with attention to special requests.
• Work in a busy environment, requiring high physical activity.

Skills

Curiosity

Energy

Helpfulness

Job description

Job Description

We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay.

We have Dishoom Cafes across London, Edinburgh, Manchester and Birmingham. Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar-Cafe opening in Portobello opened earlier in the Spring! Plus, we have kitchens across London to ensure our guests can enjoy our food at home!

As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, with each Dishoomwalle contributing to 55 meals per shift!

How we’ll support you

At Dishoom, we care about supporting you and your well-being (inside and outside of work). We tend to think about our team’s well-being in four different ways:

Financial

• Free weekly wage advances and emergency cash.
• Access to our savings support & financial health planning tool.
• Up to 50% off when dining at Dishoom with friends and family.
• Enhanced family leave and pay, plus specific Dishoom-walle benefits for those growing little families.

Mental & Physical

• All Babus (Managers) are fully trained in mental health support & First Aid.
• Dedicated support from our confidential advice helpline - available to you or someone in your household – 24 hours a day, 365 days of the year.
• On demand GP appointments, free counselling sessions and life coaching through our wellness app.
• Free fitness sessions every month (including yoga and spin classes).
• Calling all cricket fans, we have our very own Dishoom Premier League (an in-house cricket tournament) where you get to compete with your team at Lord’s.

Socials

• Family Mela (Family summer festival)
• Huge Christmas celebration

We host regular team events across our cafes. Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an incredible once-in-a-lifetime guided tour of Bombay with our co-founders.

What to expect:

• Free team meals every shift, plus all the Chai you can drink!
• £14-£14.50 per hour inclusive of tronc (based on the last 3-month’s average). We pay on a monthly basis.
• A full-time role working across 5 days, Monday - Sunday availability required.
• A weekly changing rota provided at least 6 days in advance.
• We're an all day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!)
• Access to our award-winning training programmes and support.
• The usual number of days holiday a year - paid for at your usual rate.
• No uniforms here - smart casual and comfortable is key, and of course trainers are fine.

Have you got Seva?

We are looking for curious, energetic and helpful people to join our team as a Food Runner.

• Deliver huge trays of food and drink to all of our guests, dealing with any special requests (e.g. allergies), and always make sure we have everything we need for a smooth shift!
• Work in a very big and busy environment. In Dishoom you can easily total an average step count of just over 20,000 steps per shift.

In return, we’ll ensure you’re always supported on shift, with a number of Babus (Managers) plus 40-50 other Dishoomwalles all working together.

So what are we looking for?

• If you haven’t worked in hospitality before, no problem, we’ll provide the right training and support to set you up for success.
• Previous work experience in a role - minimum 6 months is preferred - any industry.
• A willingness to learn about food, drink and looking after people (guest and team alike).

We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.

EEO Statement: We are an equal opportunities employer and welcome applications from all qualified candidates.