Food Retail Assistant — Fast, Flexible Customer Service

Marks & Spencer Group; Bourne; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Group is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing the transformation we’re driving.

You’ll know our Food range, roll up your sleeves, and meet strong customer demand day after day. In this fast-paced role you’ll thrive on high-pressure periods, work across store areas, and use digital tools like the Sparks App to enhance the customer experience.

Qualifications

• Customer-focused role in a fast-paced retail environment.
• Willingness to work flexible hours, including weekends.
• Experience with digital store tools is a plus.

Responsibilities

• Assist customers and recommend products to meet demand.
• Utilise Sparks App and in-store devices to help customers.
• Work across different store areas to support operations.
• Maintain a high-energy, customer-focused service during peak times.

Skills

Customer service

Teamwork

Flexibility

Digital tools

Tools

Sparks App

Job description

Marks & Spencer Group is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing the transformation we’re driving.

You’ll know our Food range, roll up your sleeves, and meet strong customer demand day after day. In this fast-paced role you’ll thrive on high-pressure periods, work across store areas, and use digital tools like the Sparks App to enhance the customer experience.