Food Manager

Sainsbury’s Group; Northampton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail company in Northampton is seeking a Food Manager to uphold high standards and efficiency in store operations. This role focuses on managing a team, ensuring customer satisfaction, and overseeing compliance with store processes. Ideal candidates should have prior line management experience and a strong commitment to operation excellence. A range of employee benefits including discounts and bonuses are offered.

Benefits

10% discount on shopping after four weeks

Annual bonus scheme

Free food and drinks for colleagues

Generous holiday entitlement

Pension matching up to 7.5%

Sainsbury's share scheme

Wellbeing support access

Cycle to Work scheme

Special offers for gym memberships and more

Qualifications

• Previous line management responsibilities in a fast-paced, operational environment.
• Ability to provide excellent customer service and coach the team.
• Competence in managing employee relations issues.

Responsibilities

• Role modelling and coaching for high standards in customer service.
• Managing compliance and operational efficiency.
• Overseeing overall store management when necessary.

Skills

Line management experience

Customer service skills

Ability to deliver KPIs

Conflict management skills

Operational leadership

Job description

Role modelling and coaching for high standards and efficiency across the whole food hall.

Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service.

Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food.

People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.

At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.

What makes a great food manager:

• Previous line management responsibilities in a fast-paced, operational environment.
• Provides brilliant customer service and coaches a team to do the same.
• Delivers KPI's or other performance indicators.
• Can manage disciplinaries, performance issues or other similar employee relations issues.
• Leads operations and comfortable doing this alone in the absence of more senior management.

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

About Us: Sainsbury's company vision

Our vision is to be the most trusted retailer, where people love to work and shop. That means harnessing the talent, creativity and diversity of our colleagues to ensure that customers receive great service every time they shop with us. If you would like to hear more about our vision and values, be sure to visit our corporate page. We invest in training, development and multiple initiatives to ensure our teams feel enabled to offer the best shopping experience to our customers and that Sainsbury's is truly a 'Great Place to Work'.

About the Team: We're in the business of looking after our biggest asset. Our people. That means making it our business to properly take care of the potential and wellbeing of our truly outstanding teams. Join us in HR, and we'll make it yours too. They bring the spark, the funny, the graft, the grit. And they're literally the most important asset we have. So it's in our interests to give the people at Sainsbury's everything they need to feel valued, engaged and motivated, and truly able to shine. That's where our HR colleagues have a pivotal role to play. From our 'centre of excellence' teams in Reward and Recruitment, through to our core teams in Change and Talent, they're creating environments that allow our colleagues to thrive and we're proud of their incredible ability to understand Sainsbury's inside out.

Benefits include:

• 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day.
• An annual bonus scheme based on our, and your, performance.
• Free food and hot drinks provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension - we'll match 4-7.5% of your pension contributions.
• Sainsbury's share scheme - build up an investment at discounted rates.
• Wellbeing support - access to emotional support, counselling, legal and financial advice.
• Colleague networks - link with like-minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.