Food Halls Leadership Graduate

targetjobs UK; City of Westminster; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join Harrods as a Foodhalls Leadership Graduate for a unique opportunity to gain comprehensive exposure across retail operations. Support the leadership team and contribute to a culture of excellence in customer service while developing your commercial skills and leadership abilities in a luxury retail environment.

Qualifications

• Recent graduate or early career professional.
• Passionate about food and retail.
• Valuable interpersonal skills.

Responsibilities

• Support the Foodhall leadership team for operational delivery.
• Ownership of projects within a specific buying category.
• Build relationships across teams and contribute to continuous improvement.

Skills

Leadership

Problem-solving

Customer-focused

Communication

Adaptability

Education

Relevant degree (Business, Food, Retail Management, or Supply Chain)

Job description

We are now looking for a Foodhalls Leadership Graduate to join Harrods in a unique opportunity to gain end-to-end exposure across both retail operations and commercial functions. By working within both teams, you’ll gain valuable insights into the end-to-end process – from sourcing and negotiating with suppliers to merchandising and delivering value to customers. This rounded experience ensures you develop a deep commercial awareness and the versatility needed to thrive in a fast-paced luxury retail environment.

About The Role

You’ll play an integral role in supporting the Foodhall leadership team while developing a deep understanding of Harrods’ world-renowned Food & Beverage operation. Working closely with Department Managers, you’ll gain hands-on experience across operational delivery, food safety, commercial performance, and customer service.

You’ll take ownership of projects within a specific buying category, gaining insight into both the commercial and customer-facing aspects of the business. With a people-first approach, you’ll build strong relationships across teams, support colleague development, and contribute to a culture of continuous improvement. Visible on the shop floor and driven by curiosity, you’ll be encouraged to lead by example, challenge the status quo, and bring fresh thinking to a fast-paced retail environment – helping to shape the future of food retail at Harrods.

This role is fully on-site, working 5 out of the 7 days a week. Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

We believe that inspired, empowered leaders can work wonders. They support our vision to not only drive new revenues, but bring the Harrods story, experience, values and magic to new customers. You will be a recent graduate or early career professional with a relevant degree (e.g., Business, Food, Retail Management, or Supply Chain), and passionate about food, retail, and delivering exceptional customer experiences.

Amongst the qualities that make you shine and right for our team are:

• You are a natural leader with the confidence to take initiative and guide others
• Strong problem-solver who remains calm under pressure
• Comfortable navigating complex and fast-paced environments
• Confident working with a wide range of stakeholders
• Customer-focused, with a passion for delivering excellent service
• Happy to be thrown in at the deep end and thrive in ambiguity
• Able to influence and motivate others effectively
• Confident leading teams and driving performance through others
• Strong communicator, both in one-on-one and group settings
• Adaptable, proactive, and solution-oriented in your approach
• Strong analytical and organisational skills with keen attention to detail
• Excellent communication and interpersonal skills; able to build strong working relationships across departments

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.