Food Frontline Associate – Fast-Paced Customer Service

Marks & Spencer Plc; Cheltenham; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc is recruiting a Customer Assistant in Food for the Christmas period. You will be the frontline face of our store, delivering five-star service under pressure and helping customers find what they need quickly.

You'll be digitally confident, using Sparks App and in-store devices to assist shoppers, while staying flexible to work across different store areas as demand changes during the busy festive season.

Qualifications

• Frontline customer service experience in retail.

Responsibilities

• Advise customers and recommend products.
• Sell and upsell food products.
• Fill shelves and maintain store presentation.
• Use Sparks App and in-store devices to assist customers.
• Provide quick and friendly service during peak periods.

Job description

Marks & Spencer Plc is recruiting a Customer Assistant in Food for the Christmas period. You will be the frontline face of our store, delivering five-star service under pressure and helping customers find what they need quickly.

You'll be digitally confident, using Sparks App and in-store devices to assist shoppers, while staying flexible to work across different store areas as demand changes during the busy festive season.