Food Frontline Assistant — Fast-Paced, Flexible Shifts

Marks and Spencer; North East; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section. You will work on the frontline, delivering excellent service and helping customers with product knowledge while handling the pace of a busy retail environment.

The role requires flexibility to cover shifts, including peak times in December, and a willingness to adapt to different areas of the store to meet customer demand. You will represent the brand as a proactive, reliable team member.

Qualifications

• Deliver five-star service at pace to customers.
• Be a down-earth colleague who thrives under pressure.
• Be flexible to work across store areas and adapt to busy periods.

Responsibilities

• Assist customers with product knowledge and queries.
• Operate tills and ensure stock availability.
• Maintain a clean, welcoming Food section and contribute to a positive customer experience.

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section. You will work on the frontline, delivering excellent service and helping customers with product knowledge while handling the pace of a busy retail environment.

The role requires flexibility to cover shifts, including peak times in December, and a willingness to adapt to different areas of the store to meet customer demand. You will represent the brand as a proactive, reliable team member.