Food Expeditor

Dishoom Glasgow; Glasgow; On-site; GBP 33,000 - 36,000; Full time

Job summary

Join Dishoom Glasgow as a Food Expeditor, where you'll play a vital role in ensuring smooth service in a bustling environment. The role requires strong organisational skills, experience in fast-paced service, and a commitment to delivering exceptional experiences for our guests. Enjoy team meals, flexible schedules, and support for your well-being in a vibrant workplace that celebrates diverse backgrounds.

Benefits

Free weekly wage advances

Enhanced family leave and pay

Free team meals every shift

Regular team events and socials

Access to mental health resources

Qualifications

• Experience in a fast-paced service role is preferred.
• Ability to thrive in busy environments.
• Strong communication and organisational skills.

Responsibilities

• Run the pass with attention to detail and smooth operations.
• Coordinate movement of the Runner team and ensure excellent service.
• Communicate clearly with kitchen and floor teams.

Skills

Communication

Organisational Skills

Calm Under Pressure

Job description

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We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester and Birmingham. Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar-Cafe opening in Portobello opened earlier in the Spring! Plus, we have kitchens across London to ensure our guests can enjoy our food at home!

As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, with each Dishoomwalle contributing to 55 meals per shift!

We’re thrilled to be opening our newest Dishoom this summer in Glasgow — our second home in Scotland! Our Dishoom Cafés bring to life the spirit of Bombay, offering a bustling and welcoming environment where every guest is looked after with genuine care.

We’ll be building a brand-new team to join us from the end of July. It’s a chance to join the opening team and play a key role as we get everything up and running.

How we’ll support you

At Dishoom, we care about supporting you and your well-being (inside and outside of work).

With this, we tend to think about our team’s well-being in four different ways:

Free weekly wage advances and emergency cash.

Access to our savings support & financial health planning tool.

Up to 50% off when dining at Dishoom with friends and family.

Enhanced family leave and pay, plus specific Dishoom-walle benefits for those growing little families.

Mental & Physical

All Babus (Managers) are fully trained in mental health support & First Aid.

Dedicated support from our confidential advice helpline - available to you or someone in your household – 24 hours a day, 365 days of the year.

On demand GP appointments, free counselling sessions and life coaching through our wellness app.

Free fitness sessions every month (including yoga and spin classes).

Calling all cricket fans, we have our very own Dishoom Premier League (an in-house cricket tournament) where you get to compete with your team at Lord’s.

Socials

We’re a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone’s hard work across the year.

You’ll be invited to our:

• Family Mela (Family summer festival)
• Huge Christmas celebration

Plus, we host regular team events across our cafes.

Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an incredible once-in-a-lifetime guided tour of Bombay with our co-founders (over 200 people attended last year)!

What to expect:

• Free team meals every shift, plus all the Chai you can drink!
• £16-16.50 per hour inclusive of tronc (based on the last 3-month’s average). We pay on a monthly basis.
• A full-time role working across 5 days, Monday - Sunday availability required.
• A weekly changing rota provided at least 6 days in advance.
• We're an all day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!)
• Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoomwalles last year!
• The usual number of days holiday a year - paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we’ll provide one extra day to take them to their first day at school.
• No uniforms here - smart casual and comfortable is key, and of course trainers are fine.

Have you got Seva?

In Dishoom, we see every team member as valuable and important to ensuring the all-around brilliant experience for our guests.

We’re looking for calm, organised and thoughtful people to join our team as a Food Expeditor

As a Expo:

• Run the pass with care and attention to detail, double-checking dishes, timing their delivery, and making sure guests receive the best service possible.
• Lead and support the Runner team, coordinating their flow of movement on shift and helping them succeed.
• Keep things running smoothly from start to finish: ensuring excellent handovers, sense of order and calm on the pass, and supporting the team with openings and closings.
• Communicate clearly with the kitchen and floor teams to keep service seamless and fast-paced.
• Be a trusted point of contact for on-shift support -keeping an eye on the details while never losing sight of the bigger picture.

So what are we looking for?

• You might have previous experience running the pass or working in a fast-paced service role (e.g. food runner, server, kitchen coordinator).
• You thrive in a busy environment and are happy being on your feet — there’s lots of movement and energy here.
• You’re cool under pressure, a great communicator, and naturally organised.

At Dishoom, everyone is welcome. We’re committed to building a diverse and inclusive workplace and strongly encourage people from all backgrounds, identities, and experiences to apply.

Food & Beverage, Front of House, Hospitality, Food Expeditor, Expo, Restaurant Service, Pass Coordinator, Team Leader, Food Runner, Waiter, Commis Waiter.