Food Customer Assistant: Frontline, Fast-Paced Christmas

Marks and Spencer; St Albans; Presencial; GBP 12.000 - 18.000; Jornada completa

Descripción de la vacante

Marks & Spencer is hiring a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service at pace, and assisting customers with product knowledge and recommendations.

This role requires resilience, teamwork, and the ability to adapt to a busy store environment, including use of Sparks App and in-store devices to enhance shopping experiences. We’re looking for down-to-earth colleagues who thrive under pressure and are ready to roll up their sleeves to meet

Formación

• Experience in customer service is desirable.
• Ability to work under pressure in a fast-paced retail environment.
• Excellent communication and interpersonal skills.

Responsabilidades

• Frontline role supporting customers in the Food section of the store.
• Confidently recommend and sell products to customers.
• Utilise in-store digital tools (Sparks App and devices) to enhance the customer experience.
• Be flexible to work across different areas of the store and across varied shifts.
• Provide five-star service at pace during busy periods.

Descripción del empleo

Marks & Spencer is hiring a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service at pace, and assisting customers with product knowledge and recommendations.

This role requires resilience, teamwork, and the ability to adapt to a busy store environment, including use of Sparks App and in-store devices to enhance shopping experiences. We’re looking for down-to-earth colleagues who thrive under pressure and are ready to roll up their sleeves to meet