Food Customer Assistant – Fast-Paced, Digital-Savvy Peak Season

Marks & Spencer Plc; Turnford; On-site; GBP 12,398,000 - 15,154,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant for our Food section, joining the frontline of the UK’s fastest growing retailer. You’ll deliver five‑star service at pace, be a resilient brand ambassador, and confidently recommend and sell our latest food products.

You’ll use Sparks App and in‑store devices to enhance the customer experience and support a high‑energy team. You’ll work Sunday, Monday, Thursday, and Friday, with potential full-time hours in the weeks around December peak,

Qualifications

• Frontline role requiring resilience and high-energy performance.
• Thrives under pressure to deliver five-star service at pace.
• Familiarity with M&S Food products is advantageous.

Responsibilities

• Confidently recommending and selling new food products to customers.
• Use Sparks App and in-store devices to improve the customer experience.
• Work as part of a team to maintain a positive, high-energy store environment.
• Be flexible and ready to work across different store areas as shifts require.

Skills

Customer service

Team player

Flexible

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is seeking a Customer Assistant for our Food section, joining the frontline of the UK’s fastest growing retailer. You’ll deliver five‑star service at pace, be a resilient brand ambassador, and confidently recommend and sell our latest food products.

You’ll use Sparks App and in‑store devices to enhance the customer experience and support a high‑energy team. You’ll work Sunday, Monday, Thursday, and Friday, with potential full-time hours in the weeks around December peak,