Food Catering Assistant

NHS Golden Jubilee; Clydebank; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Flexible working options

Job summary

NHS Golden Jubilee University National Hospital is recruiting a Food Catering Assistant to join our Catering Team. You will deliver high-quality food and beverage services to patients, visitors and staff while maintaining safety standards.

You will work across wards, dining facilities and vending areas, supporting menu guidance, dietary requirements and customer service with a friendly, professional approach.

Qualifications

• Customer service experience required.
• Experience in catering/food service environment preferred.
• Experience with cash handling and financial records.
• Good understanding of food hygiene and health & safety regulations.
• Strong communication, literacy and numeracy skills.
• Ability to work to tight timescales in a busy service.
• Ability to work independently and as part of a team.

Responsibilities

• Provide food and beverage services to staff, patients and visitors.
• Assist patients with menu selections and dietary needs.
• Deliver meals and trays to wards and patient areas.
• Operate tills and complete cash handling and records.
• Maintain high standards of food safety and health & safety.
• Keep catering areas clean and stocked; replenish stock.
• Support vending operations and ensure service areas are tidy.
• Complete service and temperature records and communicate with team.

Skills

Customer service

Cash handling

Food hygiene

Communication

Teamwork

Numeracy

Education

Elementary Food Hygiene Certificate

Job description

About Us

At NHS Golden Jubilee University National Hospital, we’re proud to play a key role in supporting NHS Scotland by delivering high-quality, person-centred care. As a modern national facility with state-of-the-art clinical services and specialist teams, we help ensure patients across Scotland receive timely, safe and effective treatment.

We are currently recruiting for a Food Catering Assistant to join our Catering Team, offering an exciting opportunity to play a key role in supporting patients, visitors and staff through the delivery of high-quality food and beverage services.

Our Catering Team plays an important role in the patient experience, ensuring that nutritious meals, refreshments and catering services are delivered safely, efficiently and professionally across the hospital. From supporting ward-based patient dining services to serving customers in staff and visitor catering areas, the team contributes directly to the comfort and wellbeing of those using our services.

About The Role

As part of our Catering Team, you will provide an efficient, effective and professional food and beverage service to patients, visitors, staff, hospital departments and business tenants across the Golden Jubilee University National Hospital. You will work closely with colleagues throughout the Catering Department to ensure high standards of customer service are maintained while adhering to all Health & Safety and Food Safety regulations.

This is an opportunity to work in a busy, customer-focused environment where your contribution will directly enhance the experience of patients and visitors. Working on a 5 over 7-day rota, you will rotate between a variety of catering areas including ward services, dining facilities and vending services.

Key Duties And Responsibilities Include

• Providing food and beverage services within staff, visitor and patient catering areas.
• Assisting patients with menu selections and dietary requirements.
• Delivering meal, trolley and tray services to wards and patient areas.
• Operating tills, handling cash and completing associated financial records.
• Maintaining food safety, hygiene and health and safety standards.
• Cleaning catering equipment, service areas and dining facilities.
• Replenishing stock and ensuring service areas are well maintained.
• Supporting vending machine operations, including replenishment and cleaning.
• Completing service, temperature and financial records accurately.
• Promoting a positive customer experience through excellent service and communication.

About You

We are looking for an enthusiastic and reliable individual who enjoys working with people and takes pride in delivering excellent customer service.

You Will

• Hold an Elementary Food Hygiene Certificate or be willing to maintain this requirement.
• Have previous customer service experience.
• Ideally have experience working within a catering or food service environment.
• Have experience of cash handling and food service activities.
• Demonstrate a good understanding of food hygiene and health and safety regulations.
• Possess strong communication, literacy and numeracy skills.
• Be able to work effectively to tight timescales within a busy service environment.
• Be able to work both independently and as part of a team.

You will be motivated, adaptable and customer-focused, with the ability to maintain high standards of service while working across a range of catering areas. A flexible approach is essential as the post involves working a variety of shifts, including weekends and potential 12-hour shifts.

NHS Golden Jubilee is open to considering flexible working options for this role.

As a disability confident leader we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you have a disability or long-term health condition covered by the Equality Act 2010 and need support for any stage of the recruitment process please refer to the job pack for more information.

NHS Golden Jubilee encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

Details on how to contact the Recruitment Service can be found within the Job Pack.

Certificate of Sponsorship

In line with the current UK Immigration Rules, this post does not meet the eligibility criteria for a Certificate of Sponsorship to support a Skilled Worker Visa or a Health & Care Worker Visa. Overseas nationals should review alternative immigration options before applying for this role. Further information: Visas and immigration - GOV.UK