Food & Beverage Team Member - Warwick

National Trust; Warwick; On-site; GBP 40,000 - 60,000; Part time

Job summary

A renowned hospitality organization in Warwick is seeking a Food and Beverage Team Member to provide excellent front-of-house service and assist in food preparation. No experience is necessary, but we value enthusiasm and a willingness to learn. The role involves working weekends and bank holidays on a zero-hour contract with an hourly wage of £12.25. Join us to help make visits memorable while enjoying various employee benefits.

Benefits

Substantial pension scheme up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Discounts at work

Holiday allowance up to 32 days

Qualifications

• No experience required, but willingness to learn and provide great service.
• Happy to work as part of a team or independently.
• A people person who cares about giving excellent service.

Responsibilities

• Front of house duties, including welcoming customers and providing excellent service.
• Help maintain high standards of food and drink presentation.
• Assist the kitchen team with food preparation when required.

Skills

Interpersonal skills

Teamwork

Adaptability

Enthusiasm

Job description

Overview

As a Team Member, your main focus will be front of house, dealing directly with people. You 'll welcome and look after everyone who comes to the caf. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food.

We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

No experience is needed, but we'd love to hear from you if you're:

Responsibilities

• Front of house duties, including welcoming customers and providing excellent service
• Help maintain high standards of food and drink presentation
• Observe and maintain accurate displays and signs
• Assist the kitchen team with food preparation when required
• Work as part of a team in a busy environment

Qualifications

• No experience required
• Happy to work in a team or on your own initiative
• A people person who cares about giving great service
• Enthusiastic and willing to learn

About the employer and role details

The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants across England, Wales and Northern Ireland, and we would love you to join us. The National Trust is committed to promoting and preserving places of natural beauty and historic interest for the benefit of the nation, for everyone for ever. We are looking for a Food and Beverage Team Member to help make visits memorable. The location is in a rural area, so please consider your commute when applying.

Contract and hours

Contract type: Zero-hour contract. We cannot guarantee a fixed number of hours each week, but we aim to provide a consistent pattern and will give as much notice as possible when schedules change. The role includes weekends and Bank Holidays, but does not require evening or split shifts. Contract duration: Fixed term until 22 June 2026. Hours/working pattern: Open 7 days a week, 364 days a year, typical shifts 10:00 to 17:30; weekend work and bank holidays will be included.

Salary

£12.25 per hour

Application and selection

Interview dates: 24th, 25th and 26th September. For this role, you 'll need to complete our online assessment instead of using a CV or online application form.

Benefits

• Substantial pension scheme of up to 10% of basic salary
• Free entry to National Trust places for you and a guest/children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work including discounts
• Holiday allowance up to 32 days (length of service) plus holiday purchase scheme
• Flexible working where possible
• Employee assistance programme
• Free parking at most Trust places