Food & Beverage Team Member - Wareham

National Trust; Sandford; On-site; GBP 23,000 - 27,000; Full time

Job summary

A leading heritage organization in the UK is looking for a Food and Beverage Team Member to provide outstanding customer service in their café. You'll welcome patrons, maintain high standards in food preparation, and ensure an enjoyable atmosphere. No prior experience is required, but enthusiasm and adaptability are key to succeed in this vibrant team. Flexible working arrangements and extensive perks are offered.

Benefits

Substantial pension scheme up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Discounts on gym memberships and more

Holiday allowance up to 32 days

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Qualifications

• No experience needed; enthusiasm and willingness to learn required.
• Ability to work in a team or on your own initiative.
• Caring attitude towards customer service.

Responsibilities

• Welcome and look after customers in the café.
• Maintain high standards of food and drink preparation.
• Assist kitchen team with food preparation as needed.

Skills

Teamwork

Customer service

Adaptability

Attention to detail

Job description

As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time.

This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food.

We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

No experience is needed, but we'd love to hear from you if you're:

• happy to work in a team or on your own initiative.
• a people person, who cares about giving great service.
• enthusiastic and willing to learn.

The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us.

We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out.

The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.

The package includes:

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.