Food & Beverage Team Member

National Trust; Worksop; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Pension up to 10%

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking

Job summary

The National Trust in Worksop is seeking a Food and Beverage Team Member for 30 hours per week. Shifts run 8am–12pm to 4pm–6:30pm; weekends and holidays required. Salary is £12.75 per hour. You’ll start with an induction, allergen and food safety training, and have access to development opportunities.

This role focuses on front-of-house service, delivering memorable experiences for visitors, and contributing to a lively, customer-focused team.

Qualifications

• Compliance with eligibility to work in the UK.

Responsibilities

• Front-of-house: welcome and look after customers in the café.
• Maintain high standards of food and drink preparation and presentation.
• Assist kitchen team with food preparation when needed.
• Provide excellent service and work effectively in a busy outlet.

Job description

Summary

The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We’re looking for a Food and Beverage Team Member. In this role, you’d be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out.

Summary

The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We’re looking for a Food and Beverage Team Member. In this role, you’d be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out.

This location is in a rural area, so please think about how you’d get here for work, before applying for the job.

Hours/Working pattern:

30 hours per week over 4 to 5 days per week. Shifts start between 8am - 12pm and finish between 4pm - 6.30pm, depending on the outlet. You'll be required to work weekends, bank holidays and school holidays.

Salary:

£12.75 per hour

Interview date:

27th September 2026

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What It's Like To Work Here

Benefits:

We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

What you’ll be doing

As a Team Member, your main focus will be front of house, dealing directly with people. You’ll welcome and look after everyone who comes to the café. With your love of working with people, your ‘can-do’ attitude and your desire to provide an outstanding service, you’ll be making sure everyone has an enjoyable time. This is a lively business that’s constantly on the go, so teamwork and adaptability are crucial.

You’ll be keen to understand what people want, to help them and to make recommendations. You’ll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you’ll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food.

We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who We're Looking For

• happy to work in a team or on your own initiative
• a people person, who cares about giving great service
• enthusiastic and willing to learn

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

National Trust place

Clumber Park, Estate Office, Gardens House, Worksop, S80 3BE

Documents

Food & Beverage Team Member - Career Level A1.pdf

Requirements

Compliance.Eligibility to Work in the UK

Closing Date:

20th September 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.