Food & Beverage Team Member

The Rank Group; London; On-site; Full time

Job summary

Join a leading casino in London as a Food & Beverage Host. You'll create a welcoming environment for guests while providing exceptional service. This role offers competitive pay, flexible shifts, and numerous benefits in a dynamic team setting.

Benefits

Competitive Hourly Pay

Service Charge & Tips

Night Premium Pay

Paid Breaks

Overtime Pay

Free Meal on Shift

Nest Pension Scheme

Life Insurance

Free Team Uniform

Retail Discount Scheme

Employee Assistance Programme

Food and Soft Drinks Discount

Qualifications

• Personality and ability to engage with customers are essential.

Responsibilities

• Welcome customers and create a positive atmosphere.
• Present menus and provide first-class service.

Skills

Customer Service

Flexibility

Job description

Company Description

Join Our Team at Grosvenor Casino, The Victoria (Edgware Road)

Situated in the bustling heart of London, The Victoria is Grosvenor Casinos' flagship venue, enchanting our loyal guests for six decades. As we near the completion of our £15 million refurbishment, we're poised to become the UK's premier gaming destination for both our esteemed customers and dedicated team members. The newly revamped first floor now features a sleek self-service refreshment facility, and soon, a stylish new wine bar will debut on our terrace.

Step into an exciting role with us as we embark on this thrilling journey of change and opportunity!

As a valued team member, you'll receive the following benefits:

• Competitive Hourly Pay: £12.95 per hour
• Service Charge & Tips: Receive a share of the service charge & tips
• Night Premium Pay: An additional 10% per hour after midnight
• Paid Breaks: 1 hour per shift
• Overtime Pay: Earn 1.5 times your hourly rate for any work exceeding 40 hours in a week
• Free Meal on Shift
• Nest Pension Scheme: We contribute 3% to your pension
• Life Insurance: Coverage provided for peace of mind
• Free Team Uniform
• Retail Discount Scheme: Enjoy discounts and offers at selected retailers
• Employee Assistance Programme: Access to support and resources whenever you need them
• Food and Soft Drinks Discount: Enjoy 50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues

Job Description

As a Food & Beverage Host, you'll be at the forefront of it all, making our customers feel welcome and creating an atmosphere that leaves them wanting more. You'll gain the knowledge and skills to present our menus confidently and effectively, providing first-class customer service. We’re on a mission to ensure Grosvenor Casinos are the most loved Casinos in the UK – and you’ll help drive that mission forward.

Ready for an exciting new challenge in a fun and engaging environment?

Qualifications

• We'll teach you all you need to know and the skills to be a superstar F&B Host. All we ask is that you bring along personality, a smile, and the ability to engage with our customers.
• Flexibility to work night shifts and weekends as we are a 24/7 operation.
• Part & full-time positions available (Applicants must be 18+ and have the right to work in the UK).

Join us and be part of a dynamic team in a modern, innovative, and inclusive environment. Apply now and take the first step towards an exciting career at Grosvenor Casino, The Victoria!