Food & Beverage Team Member

TN United Kingdom; Grantham; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking enthusiastic individuals who are passionate about delivering exceptional guest experiences. This flexible role allows you to work around your commitments while being stationed in various Food & Beverage areas across a beautiful 4-star hotel. You will play a crucial role in ensuring guest satisfaction and adhering to brand standards while maximizing sales through effective communication about pricing and promotions. Join a supportive team that values diversity and offers numerous perks, including discounts and professional development opportunities, making it an exciting place to work.

Benefits

Free health club membership

Discounts across golf

Discounts across The QHotels Collection

Family & Friends discounts

Support with training & professional qualifications

Learning & development opportunities

Employee Assistance Program

Refer a friend scheme

FREE parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills and ability to manage time effectively.

Responsibilities

• Ensure guest satisfaction and brand standards are met.
• Keep up to date with pricing and promotions to maximize sales.

Skills

Exceptional guest service

Customer service skills

Time management

Organizational skills

Ability to work under pressure

Job description

Social network you want to login/join with:

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development opportunities available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• And much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel, ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions to advise guests and maximize sales.

Is this the role for me?

• Passion for delivering exceptional guest service
• Strong customer service skills
• Good time management and organizational skills
• Ability to work under pressure

Curious to find out more?

Belton Woods Hotel, Spa & Golf Resort is located in Grantham and is a 4-star, 136-bedroom property. Our hotel is set in acres of woodland with a 36-hole golf complex which has hosted numerous PGA tournaments. Dining options include the Modern restaurant, The Claret Jug, and the Stylish bar. We offer afternoon tea, private dining, and meeting and event spaces. Leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and is committed to diversity, inclusion, and equal opportunities. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate your needs.

The QHotels Collection also supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.