Food & Beverage Team Member

www.findapprenticeship.service.gov.uk - Jobboard; Cardiff; On-site; GBP 18,000 - 22,000; Full time

Job summary

A global hospitality group in Cardiff is seeking a Food and Beverage Team Member. Your role will focus on providing guests with a positive dining experience through excellent customer service. Flexibility to work varying shifts including nights and weekends is required. Join our inclusive team and contribute to the future of hospitality.

Benefits

Industry leading training

Hotel discounts

Access to employee assistance programme

Free staff parking

Qualifications

• Passionate about providing exceptional guest experience.
• Ability to engage with guests in a friendly and professional manner.
• Flexibility to work varying shifts, including nights and weekends.

Responsibilities

• Greet guests and take orders.
• Serve food and drinks to ensure a first class dining experience.
• Maintain a clean and organised dining area.

Skills

Customer service skills

Communication skills

Team collaboration

Attention to detail

Job description

Location: Mercure Cardiff North Hotel

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Access to hotel gym facilities
• Free staff parking

A day in the life of…

As a Food and Beverage Team Member, you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you'll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you?

• Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
• You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
• An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
• Attention to detail and ability to maintain a clean and organised dining area
• Flexibility to work varying shifts, including nights, weekends and holidays.

**Please note that due to licencing legislation, we will only be accepting applicants who are age 18 or above. Due to the nature of this role, you may be required to work late evenings and weekends.**

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.