Food & Beverage Team Member

NOVOTEL; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel chain in Cambridge is looking for a Food & Beverage Team member to deliver exceptional service across various dining areas. The ideal candidate will bring a positive attitude, excellent communication skills, and a commitment to high customer service standards. This role offers flexibility with shifts and great career development opportunities, including various benefits and a supportive team environment.

Benefits

Special staff rate at our hotels

Free Gym

Discounted hotel rates worldwide

Complimentary meals on duty

28 days holidays including bank holidays

Pension scheme

Apprenticeship scheme

Qualifications

• Able to deliver high levels of customer service.
• Ability to work in a fast-paced environment.
• Flexibility to work mornings, evenings, and weekends.

Responsibilities

• Serve guests in all areas of Food & Beverage, including Restaurant, Bar, and Room Service.
• Welcome guests in a polite and friendly manner.
• Ensure cleanliness of work areas.

Skills

Positive attitude

Good communication skills

Excellent grooming standards

Ability to work on your own or in teams

Commitment to delivering high levels of customer service

Flexibility to work shifts

Job description

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Our mission atNovotel Cambridge Northis to create memorable moments for our guests, giving the best hospitality experience starts with having great and happy people! Get ready to make an impact and be the future of hospitality with us. Our leaders and staff will provide you with the best tools, resources and experiences to support you to grow and learn every day building meaningful experiences.

A job, a career or a calling - whatever brings you here, we have something for you!

Deliver consistent and memorable serviceto all our guests.

Connect and work together with your team to ensure every guest leaves with a wish to return.

Are a sparkling, upbeat personality able to quickly build rapport in a fast-paced environment.

A little more information:

We believe that our people are at the heart of everything we do which is why we are committed to offering you a comprehensive training programme that will support you at every step in your new role.

Main responsibilities:

• Serving guest in all areas of the Food & Beverage department including the Restaurant, Bar, Room Service and Meetings & Events
• Welcoming guests in a polite and friendly manner
• Ensuring cleanliness of work areas
• Following departmental and company policies and procedures
• Complying with legislative and safety regulations
• Remaining polite and courteous at all time

What are we looking for?

• Ability to work on your own or in teams
• Commitment to delivering high levels of customer service
• Flexibility to work shifts - mornings, evenings and weekends

It would be advantageous if you could demonstrate the following:

• Previous Food and Beverage and/or industry experience
• Experience with cash handling
• Knowledge of Food Hygiene Regulations

Job Description

Our mission atNovotel Cambridge Northis to create memorable moments for our guests, giving the best hospitality experience starts with having great and happy people! Get ready to make an impact and be the future of hospitality with us. Our leaders and staff will provide you with the best tools, resources and experiences to support you to grow and learn every day building meaningful experiences.

A job, a career or a calling - whatever brings you here, we have something for you!

As our next Food & Beverage Team member, you…

Deliver consistent and memorable serviceto all our guests.

Connect and work together with your team to ensure every guest leaves with a wish to return.

Are a sparkling, upbeat personality able to quickly build rapport in a fast-paced environment.

A little more information:

We believe that our people are at the heart of everything we do which is why we are committed to offering you a comprehensive training programme that will support you at every step in your new role.

Main responsibilities:

• Serving guest in all areas of the Food & Beverage department including the Restaurant, Bar, Room Service and Meetings & Events
• Welcoming guests in a polite and friendly manner
• Ensuring cleanliness of work areas
• Following departmental and company policies and procedures
• Complying with legislative and safety regulations
• Remaining polite and courteous at all time

What are we looking for?

• Positive attitude
• Good communication skills
• Excellent grooming standards
• Ability to work on your own or in teams
• Commitment to delivering high levels of customer service
• Flexibility to work shifts - mornings, evenings and weekends

It would be advantageous if you could demonstrate the following:

• Previous Food and Beverage and/or industry experience
• Experience with cash handling
• Knowledge of Food Hygiene Regulations

Additional Information

Benefits

• You can work with multinational colleagues
• Be part of a global community of hospitality industry
• Opportunity to develop your career
• Special staff rate at our hotels
• Free Gym
• Free night stays in our UK hotels and discounts in any Accor Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Great work environment and colleagues
• Personal development programs
• Complimentary meals on duty and uniforms
• Pension scheme
• 28 days holidays including bank holidays (increasing yearly)
• Free parking
• Apprenticeship scheme
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

Information on the processing of personal data
When you submit an application to Accor UK Business & Leisure Hotels Limited trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.
We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.
In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).
Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.