Food & Beverage Team Leader - 15 hours per week

London Southend Airport; Southend-on-Sea; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits at a vibrant airport known for its commitment to staff development and community engagement. As a Team Leader in the Food and Beverage department, you will play a crucial role in ensuring a smooth and enjoyable experience for passengers. Your leadership will guide a dedicated team, overseeing operations in restaurants, bars, and cafes while managing stock and maintaining high standards of cleanliness. With a culture of inclusivity and growth, this role offers not just a job but a chance to thrive in a dynamic environment. Join a passionate team where your contributions truly matter and embark on a rewarding career journey!

Benefits

Fully funded apprenticeships

Medicash healthcare benefits

Wellbeing app access

Employee Assistance Programme

Gym membership discounts

Mental Health First Aiders

Cycle to Work Scheme

World Duty Free Discount

Qualifications

• Experience in supervising food and beverage operations is essential.
• Knowledge of health and safety regulations is required.

Responsibilities

• Manage daily operations of restaurants and cafes at the airport.
• Oversee team schedules and stock control for effective service.
• Maintain cleanliness and ensure exemplary service delivery.

Skills

Supervisory experience

Food Hygiene Level 2

Customer service

Kitchen management

Job description

About London Southend Airport

Our SENsational colleagues are what make our airport thrive. Our goal is to develop each and every one of our colleagues’ skillsets by investing heavily in training and development throughout their careers, creating a culture of internal development and progression. A number of our senior leadership team began their career with us in an entry-level role; the sky is the limit here at LSA.

As one of the key employers for Southend City, we aim to always ensure that our roles are accessible to the community. We are committed to providing equal opportunities and creating an inclusive environment for our colleagues.

Now is an exciting time as ever to join our airport. As a business, we are constantly growing, resulting in a wealth of roles to choose from, many that you may not have considered before, including Air Traffic Control, Fuelling, Car Parking, Rail, Security, Ground Maintenance, Firefighters, Cleaning, Technical Services, and more. There really isn’t a better time to join team SENsational.

About the role

Our Food and Beverage department is a key part in providing our passengers with a smooth and positive journey through our airport. Our F&B Team Leaders are responsible for the day-to-day operations of the restaurants, bars, and cafes across the terminal. You may be wondering what your daily tasks will entail:

• Oversee, manage, and develop a team of F&B assistants.
• Responsible for the rota for your team, including shift and daily duties allocation.
• Manage stock control, including ordering, rotation, and waste control.
• Handle the movement and storage of stock deliveries.
• Serve customers at their tables and at the till point.
• Prepare hot and cold beverages.
• Prepare some hot food items and deliver them to our customers' tables.
• Maintain cleanliness of equipment, floors, and tables.
• Work with your team and colleagues from other departments to consistently deliver exemplary service to our passengers.
• Fully embody the Airport's ‘One Team’ culture and understand that there may be times when you are required to undertake other activities to support the needs of the business.
• Understand that the Airport operates 24/7, so you may be scheduled and expected to work any shift during operating hours, including early mornings, late nights, weekends, and bank holidays.

Skills, Knowledge and Expertise

To undertake this role, you need the following skills and experience:

• Supervisory experience in a food and beverage setting.
• Level 2 in Food Hygiene and Health & Safety.
• A full understanding of both front of house (Restaurant, Bar, and Café) and back of house (Kitchen management) operations.
• Experience in customer service.

If you require any reasonable adjustments regarding these points, please talk to us during the interview process.

Now that you understand the role and possess all the necessary skills, we would like to share more about our outstanding benefits package, designed with the wellbeing and job satisfaction of every colleague in mind! Here’s a small insight into some of our amazing benefits:

• Apprenticeships – We are proud to offer our colleagues the opportunity to gain valuable qualifications from level 3 through to level 7 (Master’s Degree Level) while at work. These courses are fully funded and available in a variety of disciplines.
• Medicash - London Southend Airport funds cover for all airport colleagues, giving access to virtual GP & Physio appointments, the Skin Vision app, several retail discounts, and with our bespoke healthcare cash plan, you can claim back what you spend on your everyday health expenses.
• Access to a Wellbeing app containing features such as a mood tracker, live chat, or telephone counselling service.
• Employee Assistance Programme to confidentially support and provide advice and guidance to our colleagues on health and legal-related issues.
• ‘My Gym Discounts’ giving up to 25% off memberships with over 3,800 gyms throughout the UK.
• Mental Health First Aiders - We are extremely proud to have qualified and experienced mental health first aiders working full-time at London Southend Airport who are on hand to provide support.
• Cycle to Work Scheme providing savings of up to 21-39% RRP on bikes and accessories.
• World Duty Free Discount.

Sound good? Hit that apply button; we can’t wait to hear from you!

The pay range for this role is:

£13.32 per hour (London Southend Airport)