Food & Beverage Team Leader

www.findapprenticeship.service.gov.uk - Jobboard; Banbury; On-site; GBP 13,000; Full time

Job summary

A renowned hospitality organization in Banbury is looking for a dedicated Food and Beverage Team Leader. This role involves supporting the team to provide exceptional service, ensuring food displays are attractive, and supervising new staff training. Enthusiasm for customer service and a positive attitude are essential. The position offers a salary of £12.75 per hour and various benefits to support work-life balance.

Benefits

Substantial pension scheme

Free entry to National Trust places

Flexible working

Discounts on gym memberships and shopping

Qualifications

• No experience needed, but enthusiasm and willingness to learn is essential.
• Must comply with health and safety regulations.
• Ability to lead and support a team.

Responsibilities

• Provide day-to-day support to the team for great service.
• Ensure food displays are accurate and visually appealing.
• Supervise induction and training of new colleagues.

Skills

Friendly and adaptable

Positive 'can-do' approach

Strong communication skills

Problem-solving ability

Job description

The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.

We’re looking for a Food and Beverage Team Leader to join us. Because we are in a rural area, please think about how you’d be able to get here for work, before applying for the job.

Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

Hours: 30 hours per week

Salary: £12.75 per hour

Duration: Permanent

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
To find out more about what it’s like to work in a food and beverage team for the National Trust,
What you'll be doing
As a Team Leader, you’ll be giving day-to-day support to your team, to make sure they’re consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so you’ll need to be adaptable.

Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive ‘can-do’ attitude and your desire to provide an outstanding service.

Using your excellent eye for detail, you’ll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food.

You’ll also be supervising the induction and training of colleagues, to help build a team that’s dedicated to great service and to giving people a day to remember.

We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for
No experience is needed, but we’d love to hear from you if you’re:
friendly and adaptable, with a positive ‘can-do’ approach
enthusiastic and willing to learn
a people person, who cares about communicating well and giving great service
aware of health and safety compliance
a problem solver, who can lead and support a team every day
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places