Food & Beverage System Manager

Metropolitan Gaming; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading gaming and leisure brand in London is seeking a Food & Beverage Systems Administrator. The role involves overseeing F&B systems to maximize efficiency, providing technical support, and ensuring accurate reporting. Ideal candidates will have experience with stock management software and EPOS systems, along with strong organizational and analytical skills.

Benefits

50% off food and beverages

Extensive Rewards platform

Company Sick Pay

Company Pension

Life Assurance

Refer a friend incentives

Financial advice services

Employee health and wellbeing services

Virtual GP Services

Season Ticket Loans

Employee assistance programme

Cycle to work scheme

Qualifications

• Experienced in stock taking using software suites.
• Good understanding of EPOS systems.
• Strong experience with restaurant reservations or events booking software.

Responsibilities

• Oversee food & beverage systems for business efficiencies.
• Daily administration of procurement management and stock systems.
• Provide training and support to F&B managers & chefs.

Skills

Analytical

Organizational

Flexibility

Tools

Procure Wizard

F&B Shop

Fourth hospitality

Bookatable

Open Table

Design my night

Job description

Who We Are

Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guest's whichever platform or venue they visit.

Our eleven city destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London's newest luxury casino Metropolitan Mayfair. We're a 'Why Not?' brand that likes to challenge the status quo and we're passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.

Benefits

We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:

• 50% off food and beverages in all of our UK venues
• Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
• Company Sick Pay
• Company Pension
• Life Assurance
• Refer a friend incentives
• Financial advice services
• Employee health and wellbeing services
• Virtual GP Services
• Season Ticket Loans
• Employee assistance programme: A confidential helpline providing 24/7 advice and counselling
• Cycle to work scheme

The Role

To oversee the company’s food & beverage systems with the responsibility for its ongoing administration to ensure that we are maximising all the software’s potential to drive business efficiencies.

Main Duties

• Ongoing daily administration of the procurement management, stock & restaurant / events systems to ensure that they are set up and working efficiently.
• To work with our venue’s food & beverage managers and head chefs to ensure that the venues stock taking is being conducted correctly and efficiently.
• To compile and send regular reporting from the data ascertained from the F&B systems.
• Technical support and training on our F&B systems for the venue teams including remote assistance and onsite support.
• Work with our EPOS controller to guarantee the integrity of all data obtained from our stock systems.
• Bespoke project work to support the Director of Food, Beverage & Hospitality.
• Support EPOS controller with general administrative duties for the F&B Department where required.
• Provide training and support to F&B managers & chefs - and others as requested – to ensure that our systems meet business requirements both centrally and club level.

Who You Are

• Experienced in stock taking using a software suit such a Procure Wizard, F&B Shop, Fourth hospitality or similar.
• Good understanding of EPOS systems.
• Strong experience, knowledge and understanding of restaurant reservations or events booking software such as Bookatable, Open Table, Design my night or similar software.
• Experienced with standard Microsoft packages and the ability to learn and take on board the use of different software suites.
• Ability to work off their own initiative and be flexible.
• Ability to work under pressure and to meet deadlines.
• Highly organised.
• Analytical and Investigative