Food & Beverage Supervisor - (req66554)

Sterling Kohler; ST Andrews; On-site; GBP 29,000; Full time

Job summary

Join a prestigious hotel in the heart of a golfing paradise as a Breakfast Supervisor. This role offers the chance to lead a dedicated team, ensuring exceptional service and guest satisfaction at a renowned 5-star establishment. With a focus on training and development, you'll play a key role in maintaining high standards and creating memorable experiences for guests. Enjoy competitive remuneration and a range of perks, including free gym access and discounts at the resort. If you have a passion for hospitality and a desire to grow your career, this opportunity is perfect for you.

Benefits

Complimentary Canteen

Resort wide employee discount

Free On-site gym

Referral programme

Free or subsidised travel

Health & wellbeing programme

Qualifications

• At least 2 years of experience in hospitality, preferably in breakfast service.
• Experience in training and developing team members to uphold standards.

Responsibilities

• Deliver exceptional customer service in line with 5-star standards.
• Lead shifts and conduct training to maintain high service quality.

Skills

Customer Service

Supervisory Skills

Training and Development

Attention to Detail

Education

Experience in Hospitality

Fine Dining Experience

Job description

About Us
At the heart of the world’s greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times.

Part of Kohler Company, the Old Course Hotel, Golf Resort & Spa is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.

Why Join Our Team?
With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf, and we are the home of great guest service. People are our passion, and we believe each associate plays a vital role in providing memorable memories to our guests.

We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.

We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.

Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to employee assistance line (EAP) and FREE fitness access.

Our benefits don’t end there; in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants and spa, giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.

When you are not on duty at the Old Course Hotel, Golf Resort & Spa, you have access to request to stay overnight at a discounted rate, where available.

A career at Old Course Hotel, what’s not to love?
*All benefits subject to availability

About the Role
An opportunity for an experienced Supervisor to join our Breakfast team here at The Old Course Hotel has become available. This position would suit either someone with recent experience in a supervisory role within hospitality or strong waiting experience in fine dining with the desire to develop into a supervisory position. You will lead the shift to ensure all guest needs are taken care of as well as working closely with the Assistant Manager to conduct trainings to ensure our standards are upheld.

To be successful in this position:

• You will deliver exceptional customer service to all guests in line with our 3 AA Rosette's 5-star standards.
• You will have previous experience of at least 2 years within a hospitality role, preferably in breakfast but all hospitality experiences will be considered.

• You will have previous experience in training and developing members of your team to uphold standards and strive for constant improvement.
• You will deliver a warm and welcoming experience, playing your part in making their stay at The Old Course as exceptional as it can be.
• You will greet customers, process orders and ensure all orders are delivered following IQA standards.
• You will ensure the cleanliness of the outlet and still room areas before, during and after service and are in accordance with the hotel’s standards of practice.
• You will ensure stock and linen levels always meet business requirements – highlighting any concerns where appropriate.

Hours
Full Time, 40 hours per week

Remuneration
£28,108.08 base salary + TRONC

Benefits

• Complimentary Canteen
• Resort wide employee discount
• Free On-site gym
• Referral programme
• Free or subsidised travel
• Health & wellbeing programme