Food & Beverage Supervisor

MERCURE; Northern Ireland; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking an experienced Food & Beverage Supervisor to join their team in Longfield, United Kingdom. The role involves leading a team, managing operations, and ensuring exceptional customer experiences in a high-paced environment. Candidates should possess strong leadership skills, a deep knowledge of food service standards, and a commitment to quality and safety.

Qualifications

• Minimum of 5 years of experience in a Food & Beverage Supervisory role, preferably in hotels or high-volume restaurants.
• Proven leadership skills with the ability to motivate and guide a diverse team.
• Thorough understanding of food safety regulations and hygiene standards.

Responsibilities

• Lead and mentor a team of food and beverage professionals.
• Oversee daily operations of the food and beverage department.
• Manage inventory and control costs while maintaining quality standards.

Skills

Leadership skills

Food and beverage service knowledge

Communication skills

Inventory management

Customer-focused mindset

Tools

Point-of-sale (POS) systems

Inventory management software

Job description

We are seeking an experienced and passionate Food & Beverage Supervisor to join our team in Longfield, United Kingdom. As a key member of our hospitality team, you will lead and inspire our food and beverage staff to deliver exceptional customer experiences in a fast-paced environment.

• Lead and mentor a team of food and beverage professionals, fostering a collaborative and motivational work environment
• Oversee daily operations of the food and beverage department, ensuring high standards of service and customer satisfaction
• Collaborate with the kitchen team to maintain smooth service delivery and timely presentation of dishes and beverages
• Manage inventory, place orders, and control costs while maintaining quality standards
• Ensure compliance with food safety regulations and maintain a clean, hygienic dining environment
• Handle customer inquiries, special requests, and resolve any issues promptly and professionally
• Develop and implement training programs to enhance staff skills and knowledge
• Create and manage staff schedules to ensure appropriate coverage during all shifts
• Assist in organizing and executing special events and promotions
• Continuously seek ways to improve service quality and operational efficiency

Qualifications

• Minimum of 5 years of experience in a Food & Beverage Supervisory role, preferably in hotels or high-volume restaurants
• Proven leadership skills with the ability to motivate and guide a diverse team
• Strong knowledge of food and beverage service standards, including alcohol service and wine pairings
• Excellent communication and interpersonal skills, with the ability to interact effectively with staff and customers
• Detail-oriented with a keen eye for maintaining high-quality service standards
• Ability to remain calm and solution-focused in high-pressure situations
• Thorough understanding of food safety regulations and hygiene standards
• Proficiency in using point-of-sale (POS) systems and inventory management software
• Flexibility to work a variety of shifts, including early mornings, evenings, and weekends
• LCQ and/or Manager's Certificate is highly desirable
• Strong organizational and time management skills
• Customer-focused mindset with a commitment to delivering exceptional dining experiences

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.