Food & Beverage Supervisor

Chichester Harbour Hotel; Midhurst; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Meals included on duty

Harbour Hotels uniform

Staff discounts across Harbour Hotels

Employee assistance programme

Hotel stays and staff discounts

Career progression opportunities

Job summary

Harbour Hotels is seeking an F&B Supervisor to lead from the front, energise the team and ensure every guest receives a great experience from arrival to departure.

This hands-on leadership role is on the floor, with responsibility for shift ownership, maintaining high standards, solving problems and maximising guest satisfaction and revenue.

Strong communication, weekend/evening/bank holiday availability and a passion for hospitality are essential.

Qualifications

• Previous F&B or hospitality supervisory experience.
• Energetic, hands-on and confident leadership style.
• Passion for delivering excellent guest experiences.
• Must be available to work weekends, evenings, bank holidays and during busy seasonal periods.
• Strong communication and organisational skills.
• Ability to lead a team and take ownership of the shift.

Responsibilities

• Lead from the front and oversee service to ensure smooth operations.
• Engage with guests, resolve issues and uphold high standards.
• Motivate and develop the F&B team to deliver great service.
• Drive guest satisfaction and contribute to revenue opportunities.

Skills

Supervisory experience

Guest service oriented

Leadership

Excellent communication

Job description

Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

The role…

As F&B Supervisor, you’ll be at the heart of the operation leading from the front, bringing energy to the team and making sure every guest receives a great experience from the moment they arrive.

You’ll take ownership of the shift, keeping the team organised, motivated and focused while making sure service runs smoothly, standards stay high and opportunities to maximise guest satisfaction and revenue are never missed.

This is a hands-on leadership role. You’ll be visible on the floor, supporting your team, engaging with guests, solving problems and setting the standard through your own actions.

You’ll help create a positive, high-performing F&B team where people take pride in what they do, hold themselves and each other accountable, and genuinely enjoy delivering great service.

Key Requirements

• Previous F&B or hospitality supervisory experience.


• Energetic, hands-on and confident leadership style.


• Passion for delivering excellent guest experiences.


• Must be available to work weekends, evenings, bank holidays and during busy seasonal periods.


• Strong communication and organisational skills.


• Ability to lead a team and take ownership of the shift.

What’s in it for you….

• Excellent career progression opportunities within the Harbour Hotels Group.


• Individual and bespoke career pathways, tailored to your skills, ambitions and development goals.


• Competitive salaries across all roles.


• Tronc scheme, providing the opportunity to earn additional income through our service charge distribution.


• Outstanding on-the-job training and development, with opportunities for internal progression across our portfolio of hotels.


• Hotel stays and Food & Beverage discounts across the Harbour Hotels Group.


• Access to an exciting employee benefits and discounts platform.


• Employee Assistance Programme offering support whenever you need it.


• Stylish, bespoke Harbour Hotels uniform, specially designed for our teams.


• Meals included whilst on duty.

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!