Food & Beverage Supervisor

Meldrum House Country Hotel & Golf Course; Inverurie; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dynamic Food & Beverage Supervisor to enhance their team. This exciting role involves overseeing daily operations in the Cave Bar and Titan Sky Bar, ensuring exceptional service and guest satisfaction. With a focus on quality and a warm welcome, you'll play a vital part in creating memorable experiences. Join a thriving hospitality environment that values personality and innovation, where your skills will shine and your contributions will be recognized. This is your chance to be part of a passionate team dedicated to excellence in service and guest relations.

Benefits

29 days holiday

Training and development

Employee events and celebrations

Access to gym and pools

Healthy meals while working

Pension plan contributions

Discounts and wellbeing platform

Complimentary guest experience stay

Discounted room rates

Cycle to Work Scheme

Qualifications

• Previous experience in a food or beverage role is essential.
• Supervisory training is ideal for this position.

Responsibilities

• Manage the team to ensure customer service standards are met.
• Deliver outstanding customer care and assist with training employees.
• Responsible for stock taking and payroll administration.

Skills

Customer Service

Attention to Detail

Multi-tasking

Supervisory Skills

Education

Experience in Food or Beverage Role

Supervisory Training

Job description

Job Description

Due to our ongoing popularity and commitment to excellence and innovation, we're looking to increase our team with the addition of a Food & Beverage Supervisor to work in our Cave Bar and Titan Sky Bar department. We welcome the opportunity to showcase the very best of Scottish food, drink, scenery, and warm hospitality to our guests.

Our unique features include our award-winning, locally sourced cuisine, our 800-year-old Cave Bar with an impressive collection of over 120 whiskies, contemporary luxury dining domes, and an exceptional golf course, ranked among Scotland's top 100. 51 luxurious bedrooms and a number of diverse event spaces, including a ballroom with breathtaking views and the outdoor Titan Sky Bar dome, allows us to cater for various celebratory occasions by delivering excellence and a memorable experience.

You’ll meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 29 days holiday
• Training and development from day one
• Employee events and celebrations
• In-house company interactive employee communication APP
• Entry to our state-of-the-art gym and pools
• Healthy meals to enjoy while you're working.
• Access to an external Employee Assistance Programme
• Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• Referral bonus when your friends or family join the team.
• Contributions to a pension plan.

Following your first successful 3 months, you’ll also receive:

• Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family.
• Involvement in our employee of the quarter and annual recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• Discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts

The role

As a Food & Beverage Supervisor, you will assist the management team in the day-to-day operation of the Cave Bar and Titan Sky Bar and associated areas and be responsible for delivering a high level of service to all our guests.

This incorporates the smooth running of dining services, private events, and bar drink services. Working in the 1236 Cave Bar and Titan Sky Bar, you will help maximise revenue through first-class service and establishing rapport with the guests.

Joining the dedicated Food and Beverage department, you will:

• Manage the team to ensure customer service standards are met and customer enquiries are dealt with.
• This is a vital role in the function of the hotel and ultimately the service provided to our guests enhances their stay. With a smile and your infectious personality, you will enjoy chatting to our guests, offering help and assistance to enquiries.
• Keep the restaurant and stillroom areas clean and always well-presented and assist with cleaning and housekeeping duties of your department.
• Deliver outstanding customer care.
• Be responsible for the opening and closing of the bar areas.
• Take responsibility for stock taking.
• Assist with recruiting and training employees.
• Deliver the highest standards in service and presentation.
• Assist with payroll, employee scheduling, and administration.

About you

As a Food & Beverage Supervisor, we ask that you take pride in your work and have a willingness to learn. You’ll have a real passion for food and drink, and excellent attention to detail to provide amazing service. You’ll also:

• Have previous experience in a food or beverage role.
• Ideally have experience of supervisory training.
• Demonstrate the delivery of excellent standards.
• Have a customer service attitude.
• Have the ability to multi-task and organise a variable workload.
• Hold a genuine desire to provide a Warmer Welcome to our guests.

We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career. So, whatever your vibe, our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. Meldrum House is part of the Apex Hotels Group, an innovative, thriving business, and we want you to be part of our exciting journey.

If you are interested, click apply. We look forward to hearing from you!

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