Food & Beverage Supervisor

Interaction Recruitment Group; Godstone; On-site; GBP 26,000 - 36,000; Full time

Job summary

Interaction Recruitment Group is seeking a hands-on F&B leader to drive day-to-day delivery across every on-site outlet in a busy Surrey visitor attraction. You will supervise café, restaurant, kiosks, and seasonal catering, ensuring smooth operations and consistent standards across all outlets.

As the on-site leader, you will move between outlets during busy periods, manage staffing decisions, control stock and waste, and support the F&B Manager with strategic input to improve performance.

Qualifications

• Has supervisory or team-leading experience in hospitality, catering or a similar customer-facing environment
• Is a hands-on leader who's comfortable moving between areas during busy periods
• Able to recruit, induct, train and coach team members

Responsibilities

• Run the day-to-day across every outlet on site (café, restaurant, kiosks, seasonal/event catering)
• Take operational responsibility for F&B delivery across the site
• Lead from the front during peak trading and be the first point of contact for staff and guests
• Support commercial performance by driving spend, managing stock and labour
• Ensure food safety, hygiene and cleanliness compliance across outlets
• Deputise for the F&B Manager when needed and feed back insights to shape strategy

Job description

Job Spec

Be the driving force behind day-to-day F&B delivery across the whole site

This is a hands-on leadership role at the heart of one of Surrey's busiest visitor attractions.

At my client, you'll take day-to-day ownership of F&B delivery across every outlet on site- café, restaurant, grab-and-go kiosks, and seasonal or event catering - serving over 250,000 visitors a year. You'll be the person on the floor making sure every outlet runs smoothly, every day, allowing the F&B Manager to focus on strategy, growth, and commercial development.

This role is ideal for an experienced team leader or supervisor ready for their next step up - moving beyond a single outlet or shift to help lead operations across the whole F&B offering.

What you'll be doing:

Run the day-to-day across every outlet

Take operational responsibility for F&B delivery across the site, not just one outlet:

• Restaurant and café


• Grab-and-go kiosks


• Seasonal and event catering

You'll move between outlets as needed, spotting and resolving issues before they elevate, and making sure standards stay consistent everywhere.

Be the go-to person on the floor

Lead from the front during peak trading, acting as the first point of contact for staff and guests across all outlets:

• Step in wherever the operation needs support


• Make fast, sensible calls on staffing, service, and stock


• Escalate to the F&B Manager when it genuinely needs their input

Support commercial performance

Play an active role in the commercial side of the operation:

• Help drive spend per head and revenue across outlets


• Control waste and manage stock ordering and transfers


• Monitor labour and cost of sale, flagging concerns early


• Support monthly stock takes and back-office record keeping

Build and lead the team across the site

Take ownership of people management across all F&B outlets:

• Recruit, induct, train and coach team members


• Manage the day-to-day rota to meet demand across outlets


• Address performance issues promptly and fairly


• Act as duty supervisor for F&B, and support other areas of the business when needed

Uphold standards everywhere

Ensure consistent standards across the whole F&B operation:

• Food safety, hygiene and cleanliness compliance in every outlet


• Health & safety policies, risk assessments and audits


• Equipment checks, maintenance reporting, and timely fixes

Support the F&B Manager to work strategically

This role exists to take on the day-to-day operational load, allowing the F&B Manager to focus on strategy:

• Deputise for the F&B Manager across the site when they're not on shift


• Handle routine decisions and escalations independently


• Feed back insight and ideas that help shape the wider F&B strategy

What we’re looking for

You'll have some experience leading a shift or a team in a fast-paced hospitality or catering environment, and be ready to grow into a role with wider scope. We're particularly looking for someone who:

• Has supervisory or team-leading experience in hospitality, catering or a similar customer-facing environment


• Is a hands-on leader who's comfortable moving between areas during busy periods


• Is happy picking up com