Food & Beverage Operative

Klarent Hospitality Limited; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Food & Beverage Operative to join their dynamic team. This role offers a unique opportunity to work in various areas such as Bar, Restaurant, and Room Service, ensuring exceptional customer experiences. The company prides itself on personal development and recognizes the dedication of its staff through various incentives and rewards. If you are passionate, hardworking, and enjoy working as part of a team, this is the perfect opportunity to grow within a supportive environment. Join a company that values its employees and provides excellent growth opportunities.

Benefits

Cash incentives for referrals

Long service recognition cash bonus

Meals provided during shifts

Discounted/free leisure facilities

Free car parking

Discounted hotel stays

Fully funded apprenticeships

Annual holiday entitlements

Pension enrollment

Qualifications

• Passionate and eager to learn with a positive attitude.
• Excellent grooming and communication skills are essential.

Responsibilities

• Support the team in delivering exceptional customer service.
• Greet guests politely and professionally, ensuring a memorable experience.
• Handle guest complaints courteously and efficiently.

Skills

Customer Service

Teamwork

Multitasking

Communication Skills

Resilience

Job description

Would you like to work for a company that offers:

• £250, up to £1000 cash incentives when referring a friend to join our team - T&C’s apply
• Long service recognition cash bonus and free overnight hotel stays for services from 2 years and up

Additional team benefits include:

• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted / free use of leisure facilities – “Hotel specific”
• Free car parking – “Hotel specific”
• Discounted stays in our hotels or free stays as part of rewards & recognition incentives
• Opportunities for personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual holiday entitlements including Bank Holidays
• Option to buy additional holiday entitlements
• Pension enrollment

Does this sound like you?

• Passionate, eager to learn, and positive
• A friendly, caring individual who makes guests smile
• Enjoys working as part of a team
• Ambitious, hardworking, and well-organized
• Resilient, creative, able to multitask and work under pressure
• Good command of English for effective communication
• Excellent grooming and communication skills
• Able to work mornings, afternoons/evenings, and weekends
• Committed to delivering exceptional customer experiences
• Interested in the Food & Beverage Assistant role with the necessary skills and experience? Then what’s stopping you?

Klarent Hospitality is recruiting a Food & Beverage Operative.

We provide excellent growth and development opportunities within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on rewarding and recognizing our staff’s dedication and long service.

Klarent Hospitality operates branded hotels across the UK and Ireland, focusing on talent development and strategic investment to drive performance and growth.

The Role:

• Support your team in delivering exceptional customer service
• Work in various areas such as Bar, Restaurant, Breakfast, Room Service, and Conference & Events
• Represent the outlet, communicating effectively with kitchen and guests to ensure a memorable experience
• Greet guests politely and professionally, demonstrating excellent customer service
• Maintain a visible presence in your working area
• Respond promptly and effectively to customer requests and queries
• Learn from customer complaints to improve service
• Handle guest complaints courteously and efficiently to ensure satisfaction
• Have good knowledge of hotel services and products