Food & Beverage Operative

DoubleTree by Hilton Glasgow Strathclyde; Bellshill; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player in hospitality is seeking a dedicated Food & Beverage Operative to join their vibrant team. This role offers a unique opportunity to deliver exceptional customer experiences while working in various settings, including the bar, restaurant, and events. With a focus on teamwork and a positive attitude, you'll be the face of the outlet, ensuring guests feel welcomed and valued. Join a company that rewards hard work and offers opportunities for personal development, making every shift a chance to shine and grow in your career.

Benefits

Cash incentives for referrals

Long service recognition cash bonus

Meals provided during shifts

Discounted/free use of leisure facilities

Free car parking

Discounted hotel stays

Fully funded apprenticeships

Annual holiday entitlements

Opportunity to buy additional holidays

Pension enrolment

Qualifications

• Passionate and willing to learn, with a positive attitude.
• Good command of English and excellent grooming standards.

Responsibilities

• Deliver exceptional customer service as a Food & Beverage Operative.
• Communicate effectively with guests and kitchen staff.

Skills

Customer Service

Teamwork

Organizational Skills

Communication Skills

Time Management

Resilience

Job description

Job Ref: AM13967

Branch: Doubletree by Hilton Strathclyde

Location: Doubletree by Hilton Strathclyde, Bellshill

Salary/Benefits: Competitive Salary

Contract type: Casual

Hours: Part Time

Hours per week: 15

Posted date: 29/01/2025

Closing date: 28/04/2025

Would you like to work for a company that gives you:

• £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
• Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted / Free use of leisure facilities – “Hotel specific”
• Free Car Parking – “Hotel specific”
• Stays in our hotels at discounted prices or free stays in our hotels as one of our rewards & recognition incentives
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual Holidays entitlements inclusive of Bank Holidays
• Opportunity to buy additional holiday entitlements
• Pension enrolment

Does the below sound like you?

• Passionate and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Ambitious and hard working
• Good organisational / time management skills.
• Resilient, creative, able to multitask and can work under pressure
• Good command of English language to enable communication with the team
• Good communication and excellent grooming standards
• Ability to work morning, afternoon/evening, and weekends
• Deliver exceptional customer experiences all the time

Klarent Hospitality are recruiting for a Food & Beverage Operative.

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

The Role

• Food & Beverage Operative supports their team in delivering exceptional customer service
• Your working areas may vary i.e., F&B Operative may work in the: Bar, Restaurant, Breakfast, Room Service and/or Conference and Events
• You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience
• Welcome guests in a polite and friendly manner, consistently demonstrating great customer service
• Have a visible presence within your working area
• Ensure that all customer requests and queries are responded to promptly and effectively
• Able to learn from points of complaints to enhance future customer service
• Deal with guest complaints and reacts in a friendly and efficient manner, always ensuring guest satisfaction
• Have a good insight knowledge of hotel and the hotel’s products