Food & Beverage Operations Manager

Devonshire Group; Skipton; On-site; GBP 35,000 - 50,000; Full time

Job summary

The Devonshire Arms Hotel & Spa seeks a Food & Beverage Operations Manager to lead and manage the success of its dining services. You will ensure operational excellence, champion guest experiences, and inspire a team of dedicated professionals. With a strong focus on service and leadership, this position offers competitive pay, service charges, and comprehensive benefits including career development opportunities.

Benefits

Monthly service charge

Complimentary uniform and meals

Access to gym and spa facilities

Complimentary staff parking

Refer a Friend scheme

Career development opportunities

Comprehensive wellbeing support

Qualifications

• Proven experience as an F&B Manager or Head of Department in a high-volume environment.
• Hands-on leader, willing to work alongside your team.
• Strong commercial acumen with experience managing budgets.

Responsibilities

• Lead daily operations of all food & beverage outlets.
• Recruit, train, and retain a high-performing team.
• Ensure exceptional service and guest satisfaction.

Skills

Leadership

Commercial Acumen

Change Management

Guest Service Excellence

Detail Orientation

Job description

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Food & Beverage Operations Manager

Reference: MAY20250026

Expiry date: 08:24, Thu, 26th Jun 2025

Location: Skipton

Salary: Negotiable

Benefits: Please see our benefits and culture page

FOOD & BEVERAGE OPERATIONS MANAGER
Full-Time - 40 Hours per Week
Competitive Salary + Monthly Service Charge (typically over £2,000 per annum)

The Devonshire Arms Hotel & Spa

We are seeking a dynamic and hands-on Food & Beverage Operations Manager to take full responsibility for the daily running and long-term success of our F&B operations at The Devonshire Arms Hotel & Spa. This includes The Brasserie Restaurant (lunch & dinner), The Garden Room Restaurant and all Conference & Banqueting services.

Key Responsibilities

• Lead from the front as a hands-on operator, ensuring smooth and efficient day-to-day running of all food and beverage outlets.
• Champion a guest-first culture, ensuring exceptional service is delivered consistently across all areas.
• Provide inspiring leadership to the F&B team, cultivating a welcoming and engaging work environment where team members feel supported and motivated.
• Take full accountability for the financial performance of the department, including cost control, labour efficiency, and driving revenue across all outlets.
• Implement and lead change initiatives to ensure departmental targets and guest satisfaction KPIs are met.
• Recruit, train, and retain a high-performing team, ensuring all team members are well-equipped to excel in their roles.
• Maintain excellent relationships with key internal departments, including Reservations, Sales, Marketing, and HR.
• Uphold the highest standards of Health & Safety, Food Hygiene, and all statutory compliance requirements.

About You - Key Skills & Experience

• Proven experience as an F&B Manager or Head of Department in a high-volume, 4 or 5 Red Star environment.
• A hands-on leader, willing to work alongside your team and lead by example in a fast-paced, guest-focused operation.
• Strong commercial acumen with experience managing budgets, forecasting, and delivering financial targets.
• A passion for service excellence, with a keen eye for detail and drive to constantly raise standards.
• Experience leading and developing large teams and fostering a positive working culture.
• Skilled in change management and driving continuous improvement across service and operational procedures.

What We Offer

• Monthly service charge (typically over £180/month or £2,000+ per year)
• Complimentary uniform and meals while on duty
• Access to on-site gym and spa facilities, when available
• Complimentary staff parking
• Refer a Friend scheme (up to £200)
• Outstanding opportunities for career development, with bespoke training and professional development plans
• Comprehensive wellbeing support, including access to an Employee Assistance Programme and on-site wellbeing champions

Join us at The Devonshire Arms Hotel & Spa and help shape the future of our food & beverage experiences with your leadership, energy, and passion for hospitality.