Food & Beverage Operations Manager

China Fleet Country Club; Forder; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading country club in South England is seeking a Food & Beverage Operations Manager to lead their busy operations. This position involves managing daily operations, training staff, and ensuring excellent customer service. The ideal candidate has prior experience in hospitality management and a passion for customer satisfaction. The role offers a competitive salary and opportunities for progression within the company.

Benefits

Competitive salary

Opportunities for progression

Free use of facilities

Employee Assistance Programme

Discounts throughout the club

Qualifications

• Previous experience in hospitality or restaurant management is essential.
• Strong leadership and people management skills.
• Hands-on approach and ability to work under pressure.

Responsibilities

• Manage daily operations of the Food & Beverage department.
• Lead and develop a high-performing front-of-house team.
• Ensure excellent customer service and product knowledge.

Skills

Leadership skills

Communication skills

Customer satisfaction focus

Organizational skills

Education

First Aid at work qualification

Personal Licence

Job description

Overview

A fantastic opportunity has arisen for a Food & Beverage Operations Manager to join our team at the China Fleet Country Club. The club is set in 180 acres of beautiful Cornish countryside, just 15 minutes from Plymouth's city centre. We are a country club that offers accommodation, fitness & leisure, golf, dining, hair & beauty, weddings, conferences, and events. If you're an experienced and motivated hospitality professional, we are looking for a Food & Beverage Operations Manager to co-lead the daily operations of our busy food and beverage operations alongside our existing management team. If you're passionate about delivering exceptional guest experiences and have strong leadership skills, we want to hear from you!

Responsibilities

• Manage daily operations of the Food & Beverage department.
• Lead, train, and develop a high-performing front-of-house team.
• Ensure excellent customer service and strong product knowledge.
• Monitor and control stock, payroll, and operating costs.
• Collaborate with the kitchen and events teams for seamless service.
• Maintain high standards of cleanliness, safety, and compliance.
• Oversee rota planning, staff scheduling, and POS systems.

Qualifications

• Previous experience in hospitality or restaurant management (essential).
• Strong leadership, communication, and people management skills.
• A hands-on approach with a focus on customer satisfaction.
• Knowledge of food, drinks and current hospitality trends.
• Organised, proactive, and able to work well under pressure.
• First Aid at work qualification.
• Personal Licence.

Benefits

• Competitive salary.
• Opportunities for progression within a growing business.
• Supportive and collaborative team environment.
• Free use of the facilities.
• Free parking.
• Employee Assistance Programme.
• Access to a discount platform.
• Discounts throughout the club.
• Free warm up driving range balls.
• Learning and development opportunities.

If you are passionate about delivering outstanding dining experiences and ready to lead a dynamic team, we invite you to apply today and be part of our exceptional journey at China Fleet Country Club!