Food & Beverage Manager - Pullman Vũng Tàu

Accor Hotels; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Un hôtel de renommée recherche un superviseur de l'alimentation et des boissons avec au moins 3 ans d'expérience. Le poste implique la gestion des opérations de F&B, le contrôle des coûts et l'amélioration de la satisfaction client. Un diplôme en gestion hôtelière est requis, ainsi que des compétences en leadership.

Qualifications

• 3 années d'expérience, y compris une expérience en supervision.
• Certification d'alcool et/ou permis de service alimentaire requis.
• Capacités de formation et motivation.

Responsibilities

• Superviser les employés du département Alimentation et Boissons.
• Optimiser la qualité du service et la satisfaction des clients.
• Participer à l'élaboration et à la gestion du budget du département.

Skills

Interagir avec les clients

Résolution de problèmes

Compétences organisationnelles

Compétences en leadership

Education

Baccalauréat ou diplôme en gestion hôtelière

Job description

Mô tả Công ty

The Pullman Vung Tau Hotel features 356 rooms with contemporary designs inspired by the creative and vibrant coastal city life, offering guests a "bleisure" experience — a perfect balance between work and leisure. Our conference and event center spans over 2,321 square meters, comprising 2 grand ballrooms and 4 meeting rooms equipped with state-of-the-art facilities, accommodating up to 1200 guests. Guests can also meet, entertain, or relax while enjoying distinct and enticing culinary experiences at Riviera Restaurant with an international à la carte menu, Corniche Ultra Lounge serving Tapas or experiencing delightful beverages at the Lobby Bar or Poolside Bar. The Fit Lounge is open 24/7, and the outdoor pool bathed in natural light, complemented by Pullman's unique amenities such as the Welcomer service, Signature Pullman bedding, Connectivity Lounge, and Co-Meeting criteria, ensuring a satisfying stay for all guests.

Mô tả Công việc

Essential Duties and Responsibilities –(Key Activities of the role)

• Assist in supervising the function of all Food and Beverage employees, facilities, sales, and costs, to ensure maximum departmental profit is achieved
• Controls and analyses, on an ongoing basis, to optimize the following:
  • Quality levels of product and service
  • Guest satisfaction
  • Merchandising and marketing
  • Operating costs
  • Sanitation and cleanliness (hygiene)
  • Outlet Maintenance
• Coordinates and supervises the preparation, presentation, and service of food products to ensure the highest quality at all times
• Establishes and maintains effective employee relations
• Assist in coordinating pricing and preparation of menus, beverage, and wine lists by taking into consideration such factors as:
  • Local requirements
  • Market needs
  • Competition
  • Trends
  • Recipes
  • Potential costs
  • Availability of Food and Beverage products
  • Merchandising and promotions.
• Coordinates to determine the minimum and maximum Food and Beverage par stocks and Food and Beverage items by quality and quantity standards
• Daily and weekly Food and Beverage meetings relating to, but not limited to, the following:
  • Overall Food and Beverage financial results and profitability
  • Projected business
  • Operations results and problems
  • Changes in procedures
  • New management policies
  • Quality improvement
  • Sales improvement
  • Productivity improvement
• Attends all other meetings as required by the administrative calendar
• Keeps an up-to-date standard recipe file for all Food and Beverage items including:
  • Sales History
  • Sales mix
  • Actual costs
  • Potential costs
  • Par stock
  • Production time
• Assist in implementing a daily, weekly, and monthly checklist for all Food and Beverage departments. Ensures proper follow-up to attain maximum quality and efficiency
• Keeps aware of trends, systems, practices, and equipment in Food and Beverage preparation and service in the hotel and restaurant field through trade literature and actual visits
• Interacts with individuals outside the hotel including, but not limited to, clients, suppliers, government officials, competitors, and other members of the local community
• Assist Outlet Manager on manpower planning and management needs

• Involve in the preparation and management of the Department’s budget
• Perform any other duties which the management may assign from time to time

Bằng cấp

Required Skills –

• Demonstrated ability to interact with customers, employees, and third parties, reflecting highly on the hotel, the brand, and the Company.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
• Problem-solving, reasoning, motivating, organizational, and training abilities.
• Leadership Skills

Thông tin Thêm

Qualifications

• Bachelor’s Degree or Diploma in Hotel Management, Food & Beverage, or related field

Experience –

• 3 years related experience, including supervisory experience, or an equivalent combination of education and experience