Food & Beverage Manager

NATIONAL TRUST; Saintfield; On-site; GBP 29,000; Full time

Job summary

Join a leading organization in food and beverage as a Food and Beverage Manager. You will lead a team at a busy visitor attraction, ensuring outstanding customer service and operational excellence while managing financial targets. The role offers a supportive environment with opportunities for professional development and a comprehensive benefits package.

Benefits

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you and your family

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym memberships and shopping discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking at most Trust places

Qualifications

• Experience as a leader with skills in setting objectives and development.
• Familiarity with budgets, income increase, and cost control.
• Good with people and aware of health and safety compliance.

Responsibilities

• Lead and support the team at a busy visitor attraction.
• Handle administration and champion outstanding customer service.
• Set and achieve financial targets with the Area Manager.

Skills

Leadership

Budget Management

Strategic Decision Making

Customer Service

Health and Safety Compliance

Job description

Are you looking for the next step in your career in food and beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.

We’re looking for a Food and Beverage Manager to join us. Because we are in a rural area, please think about how you’d be able to get here for work, before applying for the job.

Benefits:We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

Hours:Full-time, 37.5 hours per week

Contract: Permanent

Salary:£28,509 per annum

Provisional interview date Tuesday 27th May 2025

Potential start date:Negotiable

What you'll be doing

As Food and Beverage Manager, you’ll lead and support your team at one of the National Trust’s busy visitor attractions. This involves handling things behind the scenes, from administration to developing people and everything in between. You’ll be championing outstanding customer service and keeping presentation standards high, to help give all our visitors an enjoyable day.

You'll be responsible for leading and running our café on a day-to-day basis, so the team can get on with doing what they do best. It’s a busy, lively place, and we want to make sure that we always give visitors the best service every time.

You’ll help to build a great place to work for your team. You’ll recruit and train versatile and hard-working people, and encourage high achievement by setting objectives and reviewing their performance. You might also be needed to support the wider property team from time to time.

You’ll work with the Area Manager to set and achieve financial targets that will increase profitability, as well as overseeing results and acting when needed. Where you can, you'll find ways to improve things, based on feedback from the team and visitors.

We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

Please also read the full role profile, attached to this advert.

Who we're looking for

We’d love to hear from you if you’re:

• Experienced as a leader, with skills including setting personal objectives and providing development.
• Familiar with budgets, increasing income and controlling costs (including managing stock and waste).
• Confident with identifying new opportunities and making strategic decisions for the future of your department.
• Good with people, with a can-do attitude.
• Aware of health and safety compliance.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places