Food & Beverage Manager

North Lakes Hotel & Spa; Penrith; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hotel is seeking a Food & Beverage Service Manager in Penrith to oversee service standards and team performance. The ideal candidate will provide exceptional hospitality, manage operations across various outlets, and have a strong focus on team development. This role offers career progression opportunities and numerous perks for employees.

Benefits

Free parking

Wagestream - access to wages as you earn

Monthly tips

Free meal whilst on duty

Health cash plan with discounted perks

Use of on-site gym and discounted Spa treatments

28 days annual leave, rising to 33 days

Employee Assistance Programme

Enhanced maternity and paternity pay

Discounted accommodation, food, and drink

Qualifications

• Proven experience in managing a food-led service.
• Ability to deliver warm hospitality and company standards.
• Experience in leading and developing a strong team.

Responsibilities

• Lead a diverse team to ensure high service standards.
• Plan operations for food and drink outlets.
• Manage performance and development of your team.

Skills

Team Leadership

Customer Service

Hospitality

Job description

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We are currently seeking an established, professional and hands on Food & Beverage Service Manager to support and motivate their team to create amazing experiences for our guests through delivering warm and friendly hospitality in every interaction.

Your day to day:

• As Food & Beverage Service Manager, you will lead a diverse team to ensure all guests receive the highest standard of service and want to return again in the future
• Planning all aspects across the food and drink outlets, including Conference & Events to ensure the rotas and service meets the needs of all guests
• Maintaining staffing levels in line with agreed budgets
• Being hands on during service as and when required
• Managing all aspects of performance and development with your team
• Communicate with other departments
• Maintaining the service standards across your function and always looking to improve at every opportunity
• Team work

Who are we looking for?

Every day, we want people to come to work to make people feel at ease through delivering warm hospitality. To achieve this you will need to be friendly, extremely personable and have the ability to deliver the company standards in each interaction.

You will have experience in managing a food led service along with proven experience in leading and developing a strong team. It would be ideal if you have previously been involved with Conference & Events but this is not essential.

This is a hands on role, so you should be comfortable with rolling up your sleeves and getting involved with service when required. Our business is open all day, every day so you will need to be able to work during morning, evenings and/or weekends.

In return, we are offering a rewarding role with scope for career progression along with;

• A fun environment where you will receive the training and support to develop and progress
• Free parking
• Wagestream - the ability to access up to 40% of your wages as you earn them each week
• Tips paid monthly
• Free meal whilst on duty
• Health cash plan with access to discounted perks
• Use of our brilliant gym on site and discounted Spa treatments
• 28 days annual leave (rising to 33 days after 5 years)
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Discounted accommodation, food and drink in our beautiful properties across the country
• Pension & Life assurance
• Long service awards, including free meals and free stays with your friends or family