Food & Beverage Manager

Techexchange; Dunblane; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Food & Beverage Manager to enhance guest experiences through effective operations. The role involves collaboration with the kitchen team, driving revenue, and maintaining high service standards. Ideal candidates will have a passion for customer service and strong leadership skills.

Qualifications

• Mid-Senior level position requiring strong communication and customer service skills.
• Experience in management and a passion for hospitality is essential.

Responsibilities

• Drive food and beverage operations aligned with strategic goals.
• Lead and motivate the F&B team to deliver service excellence.
• Control costs and ensure compliance with regulations.

Skills

Customer Service

Problem Resolution

Communication

Adaptability

Organization

Cleanliness

Numeracy

Literacy

Job description

Join to apply for the Food & Beverage Manager role at Techexchange

Job Details

Salary: £40,000 - £45,000 Basic Salary + gratuities and £2.5K bonus. Package over £50k on achieving KPIs

Location: Dunblane, Scotland

Reports to: General Manager

Terms: Full Time

About Us

Nestled in the scenic Scottish Countryside just three miles from Dunblane, a romantic Victorian country estate encompassing 34 acres of woodland and landscaped garden. We have nurtured a team of engaging hospitality experts dedicated to creating meaningful experiences for our guests. Recently reopened after extensive refurbishment, our aim is to blend historic charm with a contemporary aesthetic and relaxed vibe.

About The Role

Working with the leadership team to drive an effective food and beverage operation, ensuring success aligned with strategic goals. You will enhance guest experiences through food, drink, and service operations, focusing on consistency, sales growth, and revenue maximization.

Responsibilities

1. Collaborate with the executive chef and kitchen team to foster a harmonious working environment.
2. Support payroll control in line with business levels and budgets.
3. Drive revenue and meet or exceed financial targets.
4. Control costs and expenditure according to KPIs.
5. Build and maintain positive relationships across departments.
6. Lead and motivate the F&B team to deliver service excellence.
7. Develop and implement departmental training plans.
8. Ensure consistent service delivery and maintain high standards.
9. Participate in hotel meetings and represent the F&B department as needed.
10. Stay updated on F&B trends and introduce beneficial initiatives.
11. Monitor guest feedback to ensure quality standards.
12. Manage liquor stock control effectively.
13. Ensure compliance with licensing, H&S, and other regulations.
14. Analyze sales, projections, and costs to assist in budgeting.
15. Reconcile cash and credit card transactions daily.
16. Work with the Financial Controller to meet productivity targets.

People Management

1. Support recruitment, retention, and training of staff.
2. Conduct performance appraisals and oversee ongoing training.
3. Develop individuals and recognize team achievements.
4. Lead by example to promote customer-focused service.
5. Respect work-life balance and promote professionalism.
6. Ensure safety and responsibility awareness among team members.
7. Seek personal development opportunities.
8. Oversee performance reviews and use development tools effectively.

Key Skills

• Passion for customer service and problem resolution.
• Confidence in handling complaints with empathy.
• Strong communication skills.
• Adaptability and organization.
• High standards of cleanliness.
• Good numeracy and literacy skills.
• Ability to work independently and as part of a team.

Additional Information

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Management and Manufacturing