Food & Beverage Host

The Rank Group; Sunderland; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading casino group in Sunderland is seeking a Food & Beverage host to create a welcoming atmosphere for customers. This role involves providing excellent customer service and flexibility to work nights and weekends in a vibrant environment. Ideal candidates are personable, engaging, and ready to learn new skills.

Benefits

Hourly pay rate

Tips: Share of uncapped tips

Premium Pay Night Allowance

28 days of holiday

Nest Pension Scheme

Life Insurance

Long Service Awards

Online learning access

Free team uniform

Retail Discount Scheme

Employee Assistance Programme

Food and Soft Drinks Discounts

Qualifications

• Willingness to learn and develop skills as a Food & Beverage host.
• Ability to present menus confidently.
• Must be personable and engaging with customers.

Responsibilities

• Provide first-class customer service to guests.
• Create a welcoming atmosphere for customers.
• Work flexibly within a 24/7 casino environment.

Skills

Customer engagement

Personality

Communication skills

Job description

Social network you want to login/join with:

We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.

We are on an exciting journey of growth and it’s the ideal time to join us.

As a valued team member, you'll receive the following benefits:

• Hourly pay rate of £
• Tips: Receive a share of uncapped tips
• Premium Pay Night Allowance: An additional £1 per hour after midnight
• Holiday Entitlement: 28 days of holiday to relax and recharge (Based on full time contracts)
• Nest Pension Scheme: We contribute 3% to your pension.
• Life Insurance:Coverage provided for peace of mind
• Long Service Awards: Celebrate your career milestones with us
• Online learning: Access supplementary online courses to enhance your skills
• Uniform: We provide a free team uniform
• Retail Discount Scheme: Enjoy discounts and offers at selected retailers
• Employee Assistance Programme: Access to support and resources whenever you need them
• Food and Soft Drinks Discounts

Job Description

As a Food & Beverage host, you'll be at the forefront of it all, making our customers feel welcome, creating an atmosphere that leaves them wanting more. You'll gain the knowledge and skills to present our menus confidently & effectively, providing a first-class customer service to our customers. Ready for an exciting new challenge in a fun and engaging environment?

Qualifications

We'll teach you all you need to know and the skills to be a superstar F&B Host, all we ask is that you bring along personality, a smile and are able to engage with our customers.

Additional Information

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.