Food & Beverage Host

The Rank Group; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Une opportunité excitante pour devenir Food & Beverage host dans un casino renommé. Ce rôle implique de fournir un service client exceptionnel, de créer une atmosphère accueillante et de travailler dans un environnement dynamique. Les candidats doivent apporter une personnalité engageante et être prêts à travailler selon un horaire flexible, y compris les nuits et week-ends.

Benefits

Hourly pay rate of £12.21

Tips: Share of uncapped tips

Premium Pay Night Allowance

Paid breaks

28 days of holiday

Nest Pension Scheme

Life Insurance

Online learning access

Free team uniform

Retail Discount Scheme

Employee Assistance Programme

Food and Soft Drinks Discounts

Qualifications

• Doit avoir 18 ans ou plus.
• Avoir un bon sens de la communication et du service à la clientèle.
• Souplesse pour travailler la nuit et les week-ends.

Responsibilities

• Accueillir les clients et créer une atmosphère accueillante.
• Présenter les menus avec confiance et efficacité.
• Offrir un service à la clientèle de première classe.

Skills

Customer Engagement

Teamwork

Positive Attitude

Job description

Company Description

We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.

We are on an exciting journey of growth and it’s the ideal time to join us.

As a valued team member, you'll receive the following benefits:

• Hourly pay rate of £12.21
• Tips: Receive a share of uncapped tips
• Premium Pay Night Allowance: An additional £1 per hour after midnight
• Paid breaks
• Holiday Entitlement: 28 days of holiday to relax and recharge (Based on full time contracts)
• Nest Pension Scheme: We contribute 3% to your pension.
• Life Insurance:Coverage provided for peace of mind
• Long Service Awards: Celebrate your career milestones with us
• Online learning: Access supplementary online courses to enhance your skills
• Uniform: We provide a free team uniform
• Retail Discount Scheme: Enjoy discounts and offers at selected retailers
• Employee Assistance Programme: Access to support and resources whenever you need them
• Food and Soft Drinks Discounts

Job Description

As a Food & Beverage host, you'll be at the forefront of it all, making our customers feel welcome, creating an atmosphere that leaves them wanting more. You'll gain the knowledge and skills to present our menus confidently & effectively, providing a first-class customer service to our customers. Ready for an exciting new challenge in a fun and engaging environment?

Qualifications

We'll teach you all you need to know and the skills to be a superstar F&B Host, all we ask is that you bring along personality, a smile and are able to engage with our customers.

Additional Information

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.