Food & Beverage Duty Manager Food & Beverage Duty Manager

Champneys Eastwell Manor; Boughton Lees; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hospitality brand in the United Kingdom is seeking a Food and Beverage Supervisor to oversee shift operations, enhance guest experiences, and ensure high standards of service. The role includes supporting outlets for revenue maximization and providing training. Candidates should have experience in hospitality management and strong leadership skills. The position offers numerous wellbeing incentives and employee perks after the probationary period.

Benefits

Health, Wellness and Wellbeing incentives

Digital fitness programmes

Complimentary Spa Day on completion of probation

Discounted stays for friends and family

50% discount on Champneys products

Qualifications

• Experience in managing Food and Beverage operations.
• Strong leadership and communication skills.
• Ability to conduct audits and quality checks.

Responsibilities

• Oversee shift operations and enhance guest experience.
• Support outlets to maximize revenue.
• Conduct daily audits for cleanliness and setup.
• Lead outlet briefings and training sessions.

Skills

Hospitality management

Guest experience enhancement

Operational oversight

Coaching and training

Job description

Overview

To oversee the shift operation of the Food and Beverage Department, cultivating the Guest Experience, ensuring relevant standards are met and procedures are followed at all times.

Responsibilities

• To ensure all F&B Outlets have received relevant information for the shift ahead that will allow maximum revenue capture and guest satisfaction.
• To support each Outlet where necessary in the moment, to maximise of revenue capture and minimise opportunity loss.
• To use time strategically to be present during relevant times of day 'on the floor' to monitor, coach and control where necessary to improve service and performance.
• To provide support to colleagues at times of peak resource utilisation ensuring no-one 'drowns'.
• To complete Outlet audits daily, assessing overall set up accuracy and cleanliness is at an acceptable level.
• To attend Daily Property Briefings, and leading outlet briefings at each service point through the day, including delivery of bitesize training session as delegated by the F&B Operations Manager.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Benefits

• Health, Wellness and Wellbeing incentives
• Digital fitness programmes
• Nutrition guides and recipes
• Self-Guided meditation
• Wellbeing podcasts
• Champneys experiences (such as overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and important things you need at your fingertips
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our properties
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking [Hotels and Resorts only]
• Professional Uniform