Food & Beverage Attendant Breakfast

Leonardo Hotels; Brighton; In loco; GBP 12.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Special room rates

Training programmes

Career progression

Wellbeing support

Descrizione del lavoro

Leonardo Hotels in the United Kingdom is seeking an enthusiastic F&B Attendant for the Breakfast Department to help create a warm and memorable start to guests' day.

You will welcome guests, seat them, and deliver attentive, efficient breakfast service while maintaining knowledge of menu items and allergen information. The role involves collaboration across departments and a strong emphasis on safety and high standards.

Competenze

• Genuine passion for delivering memorable moments to guests.
• Friendly, welcoming and confident when engaging with guests.
• Positive approach to busy service environments and changing priorities.
• Pro-active with a hands-on approach to delivering consistent results.
• Able to work efficiently while maintaining attention to detail during busy breakfast periods.
• Friendly team player with the ability to work effectively with others.

Mansioni

• Offer exceptional guest care at all times throughout the breakfast service.
• Welcome guests warmly, assist with seating and ensure they feel comfortable from arrival.
• Deliver attentive, efficient and friendly service throughout breakfast.
• Maintain knowledge of the breakfast offering, including menu items and allergen information.
• Assist with preparation, presentation and replenishment of the breakfast area.
• Clear and reset tables efficiently while keeping a clean restaurant environment.
• Address guest concerns courteously and promptly to ensure satisfaction.
• Collaborate with colleagues across Food & Beverage, Kitchen and other hotel departments for a seamless guest experience.
• Operate safely, reporting hazards or incidents to management.
• Demonstrate proficiency in Leonardo Hotels product and organisation.

Conoscenze

Guest care

Communication

Teamwork

Customer service

Attention to detail

Descrizione del lavoro

LGB - The Grand Brighton is Limited Edition, which is a collection of distinctive hotels that have their own characters. Our diverse and friendly teams focus on delivering exceptional guest care, ensuring every guest feels welcomed. Limited Edition is a part of the Leonardo Hotels portfolio.

Main Tasks

This is a customer-facing role within our Breakfast Department, where you will play an important part in creating a warm and memorable start to our guests' day.

• Offer exceptional guest care at all times throughout the breakfast service
• Welcome guests warmly, assist with seating and ensure they feel comfortable from the moment they arrive
• Deliver attentive, efficient and friendly service throughout breakfast
• Maintain a strong knowledge of the breakfast offering, including menu items, beverages and allergen information
• Assist with the preparation, presentation and replenishment of the breakfast area to ensure high standards are maintained
• Clear and reset tables efficiently while maintaining a clean and welcoming restaurant environment
• Address guest concerns courteously and promptly to ensure their satisfaction
• Collaborate with colleagues across Food & Beverage, Kitchen and other hotel departments to deliver a seamless guest experience
• Operate in a safe and orderly manner, promptly reporting any hazards, accidents, losses or damages to management
• Demonstrate proficiency in the Leonardo Hotels product and familiarity with the organisation
• Engage in continuous learning and skill development to maintain service excellence
• Utilise all relevant systems correctly to complete tasks in a timely manner
• Adhere to Company policies, Code of Conduct, procedures and relevant legislation at all times - including, but not limited to, Food Safety, Data Protection and Health and Safety regulations
• Complete any other reasonable request made by a member of the management team or a supervisor.

Person Specification

• Genuine passion for delivering memorable moments to guests
• Friendly, welcoming and confident when engaging with guests
• Positive approach to busy service environments and changing priorities
• Pro‑active with a hands‑on approach to delivering consistent results
• Able to work efficiently while maintaining attention to detail during busy breakfast periods
• Embrace the Leonardo Hotels' Guest Care culture and be empowered to work on your own initiative
• Friendly team player with the ability to work effectively and efficiently with others
• A confident communicator willing to make suggestions for improvements and open to feedback from colleagues
• Engaged with hotel initiatives to support the local community

We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a F&B Attendant?

We look after our colleagues just as well as we look after our guests. Once you join Limited Edition, you're part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression, you'll be on track for a brilliant future in Hospitality!

Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Ongoing job-related training programmes with clear paths for progression

We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you're part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!